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Cyber Service Senior Manager

PwC
Ottawa, OntarioOn-site$168k – $218kMay 20
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About this role

Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level Senior Manager Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. The Opportunity: Asa Cyber Service Senior Manager,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: • Leadthe technicalimplementationof the cyber strategy across functional domains including network security, DLP, automation, cloud,identityand adjacent security capabilities • Identifyand enable leading AI technologies to enhance cyber solutions through the optimization of existing solutions and the enablement of new ones • Align service priorities,roadmapsand operating requirements across security towers to enable a cohesive and operable managed service • Coordinate delivery leads and technical stakeholders across functions to support implementation, transition,stabilizationand operational readinessof technologies • Drive enablement of automation,orchestrationand service optimization initiatives to improve scalability,repeatabilityand operational efficiency • Translate strategic requirements into implementable service components, processes,controlsand support models across cybersecurity layers • Ensure dependencies between network, cloud, DLP, automation, identity and monitoring functions are coordinated and operationally sustainable • Monitor implementation progress, operational issues, serviceadoptionand improvement opportunities to support a stable and effective managed service • Establish governance, decision structures and service standardsrequiredto support consistent execution across all participating cyber functions • Promote a collaborative operating culture across towers, with clear accountability, roleclarityand continuous improvement disciplines • Drive the definition and maintenance of playbooks, procedures and operating documentation aligned with the PwC managed services standard approach • Support capability uplift, onboarding and knowledge transfer to ensure teams canoperatethe service effectively acrosstechnologydomains • Engage market teams, service stakeholders and client leaders to align expectations,validateservicedirectionand support long-term adoption What You'll Bring: Your skills, knowledge, and experiences are what set you apart.Here'swhat we look for: • 10+ years of progressive experience in cybersecurity, withdemonstratedsuccess leading complex service delivery,transformationor implementation initiatives in enterprise environments • Strong leadership experience managing senior technologists, cross-functionalteamsand delivery stakeholders, with the ability to drive accountability,executionand continuous improvement • Hands-on knowledge across key cybersecurity domains such as cloud security, identity and access management, network security, DLP, automation,monitoringand service integration • Experience translating strategy into scalable operating models, service components, governancestructuresand operational processes that support managed service delivery • Proven ability to lead technology enablement, serviceoperationalizationand process standardization while balancing security, resiliency,complianceand business outcomes • Strong communicationand stakeholder management skills, with experience engaging service owners, client leaders, governancebodiesand executive sponsors • Experience with automation,orchestrationand AI-enabled service improvement initiatives, including the ability toidentifypractical opportunities for scale and efficiency • Familiarity with cybersecurity governance, controlframeworksand regulated delivery environments; relevant certifications such as CISSP, CISM, CRISC or equivalent are an asset • Outside of Quebec, fluency in French is an asset • Pwc Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer. This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders. The salary range for this position is $168,000 - $218,000. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package. Whyyou'lllove PwC We'reinspiring and empowering our people to change the world. Powered by the latest technology,you'llbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations,Metisand Inuit Peoples. We recognize the systemic racism,colonialismand oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process. The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons a repondre a vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour etre parfaitement a l'aise, faites-le-nous savoir a l'etape de la demande d'emploi. L'utilisation de l'intelligence artificielle (IA) dans le domaine du recrutement en est a ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. A certains stades de notre processus de recrutement, nous comptons sur l'IA pour ameliorer votre experience. Par exemple, pendant l'examen du curriculum vit ou l'elaboration d'une liste de recommandations personnalisees, un agent conversationnel pourrait vous demander des precisions ou fixer avec vous un rendez-vous pour l'entrevue. L'IA nous aide a mieux lutter contre les prejuges, car l'evaluation des candidats se fait de facon juste et equitable, sans que les informations d'identification comme le nom ou le sexe soient connues. Elle nous permet egalement de mieux reperer les bons candidats pour un poste et d'evaluer le lien entre leurs competences, leur experience et leurs chances de reussir chez PwC Canada. Bien que l'IA facilite certaines etapes de notre processus de recrutement, les decisions finales d'embauche sont toujours prises par des personnes. Pour en savoir plus sur l'utilisation et la protection de vos donnees personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).
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