About this role
About the position
At Canada Life, our purpose is to improve the financial, physical and mental well-being of Canadians. As a Sales Director, you will play a key leadership role in delivering on this purpose by leading a high-performing team of Account Executives focused on growing our small and large group benefits business in the Ottawa market. You will drive strong business results through thoughtful leadership, a client-centric approach, and meaningful partnerships with advisors, clients, and internal teams.
Responsibilities
• Lead and develop a high-performing team by providing coaching, mentorship and day-to-day guidance to Account Executives, including support on complex client situations and escalations.
• Foster an inclusive, collaborative and performance-driven team environment.
• Support individual and team development to build capability and drive engagement.
• Execute regional sales strategies and quarterly business plans in alignment with the Regional Vice President.
• Drive growth and retention across both small and large group benefits segments.
• Monitor performance against key metrics and take action to ensure targets are achieved.
• Develop and maintain trusted relationships with advisors, clients, and internal partners.
• Collaborate closely with regional service teams to deliver an exceptional and consistent client experience.
• Partner with head office teams on initiatives that support business growth and innovation.
• Guide and support your team through the full sales cycle, from RFP to finalist presentations to implementation.
• Ensure a seamless transition from sale to onboarding and ongoing account management.
• Maintain a small portfolio of large or complex clients, where required, to support strategic opportunities.
• Identify opportunities for cross-selling additional products and services.
• Work with advisors and internal partners to strengthen long-term relationships and improve client outcomes.
• Ensure client needs are understood and consistently exceeded.
• Bring forward market insights and contribute to the development of new solutions.
• Anticipate trends and identify opportunities to strengthen our competitive position.
• Champion a client-first mindset and support change initiatives across the region.
Requirements
• 5+ years of Group benefits leadership experience
• Demonstrated success leading or coaching sales teams
• Strong understanding of group benefits products and funding arrangements
• Proven ability to deliver results in a fast-paced, target-driven environment
• English is required; bilingualism (English and French) is an asset.
• Strong relationship-building and business development skills
• Excellent communication and presentation abilities
• Strategic thinking with the ability to translate insights into action
• Collaborative mindset with the ability to work effectively across teams
• Strong organizational and prioritization skills and a client-focused approach that builds trust and long-term partnerships
• A commitment to continuous improvement and personal growth and able to bring people together to achieve shared goals
• A balanced approach to performance, using data, insight and judgment
• An openness to new ideas and perspectives, and a willingness to lead through change
• Valid driver’s license and access to a vehicle
• Ability to travel within the Ottawa and Eastern Ontario region
Nice-to-haves
• bilingualism (English and French) is an asset
Benefits
• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to \$2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a \$5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.