About this role
Elevate customer success as a Customer Marketing Manager at Clio in Burnaby, Calgary, or Toronto. Develop marketing programs to boost product adoption and customer advocacy.
At Clio, you will manage end-to-end marketing efforts for our small business segment. This role involves creating and executing campaigns targeted at cross-selling and upselling products. You'll collaborate with sales and product teams to streamline marketing initiatives and enhance customer experiences.
Key Responsibilities:
• Manage marketing programs focusing on post-purchase lifecycle
• Own campaign ideation and execution for product cross-sell
• Build multi-channel plans integrating email, digital, and events
• Analyze KPIs and optimize marketing funnel performance
• Develop AI-powered workflows for campaign efficiency
Requirements:
• 3-5 years in B2B Customer Marketing or Growth Marketing
• Strong understanding of marketing automation and analytics
• Excellent communication and project management skills
• Proven success in driving pipeline growth and revenue
• Openness to leveraging AI for improved processes
Maximize customer engagement through strategic marketing initiatives at Clio.
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