About this role
IMMEDIATE INTERIM OPPORTUNITY
Interim Director, Human Resources
Reports To: Chief Executive Officer
Duration: 6 months
Location: Greater Toronto Area (Hybrid)
Our client, a Canadian health services not-for-profit organization, is seeking an experienced Interim Director of Human Resources to provide leadership during a sensitive period of transition and change.
This is a critical mandate. The organization requires a seasoned HR leader who can step in quickly, stabilize and lead the HR function operationally, while also conducting a thoughtful assessment of the people strategy, structure, policies, and practices. The interim will act as a trusted advisor to the CEO and leadership team, bringing a pragmatic, credible perspective on how to modernize and strengthen the HR function.
Given the nature of the organization’s services, experience working in complex, regulated environments—ideally within hospitals, community health organizations, or broader healthcare—is strongly preferred.
Mandate
This is a classic “player-coach” interim assignment—leading the team day-to-day while simultaneously driving a forward-looking HR agenda.
Key components include:
Providing stability and leadership to the HR team through a period of organizational sensitivity
Assessing the current state of HR (structure, capability, policies, processes, service delivery)
Identifying priorities and implementing practical improvements
Supporting and advising the CEO and senior leadership team on people, culture, and risk-related matters
Ensuring the organization is appropriately positioned for potential unionization activity
Key Responsibilities
• HR Leadership & Team Oversight
Lead, coach, and stabilize a small to mid-sized HR team through a demanding period
Foster a credible, service-oriented HR function that supports leaders and staff effectively
Establish clarity of roles, accountability, and service delivery expectations
Build trust quickly across clinical and non-clinical teams
• Operational HR Management
Oversee all core HR functions including:
Employee and labour relations
Recruitment and onboarding
Compensation and benefits
Health, safety, and wellness
Policy interpretation and compliance
Ensure continuity of operations while identifying opportunities to streamline and improve delivery
• Organizational Assessment & Modernization
Conduct an objective, enterprise-wide assessment of HR policies, processes, and practices
Identify gaps, inefficiencies, and areas of risk (including documentation, governance, and consistency)
Develop and begin to implement a pragmatic roadmap to modernize HR policies, procedures, and tools
Align HR practices with the needs of a healthcare service delivery environment
• Strategic Advisory to CEO & Leadership
Act as a trusted advisor to the CEO on all people-related matters
Provide insight on organizational design, leadership capability, and culture
Support the leadership team through change, helping them navigate complexity and uncertainty
Bring a practical, commercially grounded perspective to decision-making
• Labour Relations & Unionization Readiness
Provide experienced labour relations counsel despite the organization currently being non-unionized
Assess organizational readiness and risk related to potential unionization
Support leadership in managing employee relations issues in a thoughtful, consistent manner
Ensure policies, practices, and manager capability are aligned with best practice and risk mitigation
• Compensation & Total Rewards
Leverage recent compensation assessment work and ensure appropriate interpretation and application
Validate compensation structures, internal equity, and alignment with market
Provide guidance on compensation-related decisions and future-state design
• Change Management
Lead HR-driven change initiatives with a practical, execution-focused mindset.
Support leaders in embedding change across teams and functions.
Balance pace of change with organizational capacity and sensitivity.
Ideal Candidate Profile
Experience & Background
10+ years of progressive HR leadership experience, including time at the Director or senior leadership level
Experience in healthcare, hospitals, or community-based health service organizations strongly preferred
Proven track record in interim, transformation, or turnaround environments
Deep operational HR experience combined with strategic capability
Functional Expertise
Strong labour relations experience, ideally including unionized environments or union avoidance strategies
Demonstrated experience in modernizing HR policies, processes, and service delivery models
Solid background in compensation and total rewards
Broad HR generalist capability across all core functions</