About this role
About the role Own the technical strategy, execution, and delivery of customer engagements from pre-sales discovery through deployment. You'll partner with Sales to architect AI infrastructure solutions for Frontier labs, startups, and enterprise ML teams, translating customer requirements into production workloads. What you'll do - Own customer POCs: scope, success metrics, architecture, timeline, and production handoff - Deliver technical demonstrations tailored for engineering leaders and executive audiences - Architect solutions across training, fine-tuning, and inference - Map technical requirements to business outcomes - Build deep relationships with customer stakeholders - Build reusable demos, reference architectures, and playbooks - Partner with product and engineering to translate customer needs into roadmap priorities What you'll need - BS in CS, EE, or related field, or equivalent experience - 5+ years in a customer-facing technical role: solutions architect, forward deployed engineer, or product management - Proficiency in one or more programming languages: Rust, Go, or Python - Strong understanding of AI/ML infrastructure: GPUs, distributed training, inference serving - Experience with Kubernetes, Docker, and Slurm - Strong understanding of training, fine-tuning, and inference - Proven ability to run technical evaluations and influence outcomes in complex sales cycles - Excellent communication skills: can explain infrastructure and model behavior clearly to both technical and executive audiences - High ownership and comfort with ambiguity, with strong prioritization across multiple deals and customer threads What we offer - Top-tier compensation structured to recognize and retain the best talent - Meaningful equity - Comprehensive medical, dental, vision, life, and disability insurance - Parental leave for all new parents, including adoptive and surrogate journeys - Flexible PTO - Paid Holidays - Relocation support Equal Employment Opportunity We're an Equal Opportunity Employer and do not discriminate on the basis of any protected status under applicable law.