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KYC Representative – Japanese Specialist
Payoneer
Bangalore, IndiaOn-site1 week ago
About this role
<div class="content-intro"><p><strong>About Payoneer</strong></p>
<p>Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.</p>
<p>By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.</p></div><p><strong><span data-contrast="auto">Role summary </span></strong><span data-contrast="auto">- </span></p>
<p><span data-contrast="auto">We are seeking a detail-oriented </span><strong><span data-contrast="auto">Japanese Language Specialist </span></strong><span data-contrast="auto">who is proficient in Japanese reading and writing (Kanji & Kana). This role is ideal for candidates with 1–2 years of experience who are eager to build a career in operations. Full training on KYC, AML standards, and internal processes will be provided.</span><span data-ccp-props="{"335559738":240}"> </span></p>
<p><span data-contrast="auto">The ideal candidate will be responsible for reviewing customer documentation in Japanese, supporting KYC processes, and ensuring compliance with internal and regulatory standards. Attention to detail and fluency in Japanese are essential.</span><span data-ccp-props="{"335559738":240}"> </span></p>
<p><strong><span data-contrast="auto">Location:</span></strong><span data-contrast="auto"> Bangalore, India, On-site, Full-time</span><span data-ccp-props="{"335559738":240}"> </span></p>
<p><strong><span data-contrast="auto">What you’ll do </span></strong><span data-ccp-props="{"335559738":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Review applicant information and documentation in Japanese and English, using internal systems and regulatory tools.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Translate and interpret customer documents to support KYC compliance checks.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"> Approve, decline, or request additional documentation from applicants based on internal guidelines.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Perform periodic reviews for existing customers and analyse information for unusual patterns or inconsistencies.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Escalate potential risks or discrepancies to the Team Lead or Supervisor.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto"> Assist with case reviews and investigations as needed.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Collaborate with internal teams to improve efficiency and enhance customer experience.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Participate in team meetings and contribute to continuous process improvement.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Maintain accurate records while adhering to regulatory and internal compliance standards.</span><span data-ccp-props="{"201341983":0,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="none">Who you are – </span></strong><span data-contrast="none">Candidate with strong Japanese reading and writing skills, <strong>Kanji & Kana</strong>. The role requires high attention to detail, and proficiency in Japanese and Microsoft Office. Candidates should be proactive, solution-oriented, and able to work efficiently under deadlines with a strong sense of ownership. Experience working with Japanese documentation or clients is a must.</span><span data-ccp-props="{"335559738":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">1–2 years of experience (Freshers with strong Japanese language skills are encouraged to apply).</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Proficiency in Japanese reading and writing (JLPT N2/N1 preferred).</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Strong English communication skills.</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Bachelor’s degree (any discipline).</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">High attention to details and logical thinking skills.</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Comfortable working with computers and Microsoft Office applications.</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Ability to multitask, meet deadlines, and work in a target-driven environment.</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Proactive, solution-focused, and eager to learn.</span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Basic understanding of KYC, AML, or financial services (not mandatory).</span><span data-contrast="none"> </span><span data-ccp-props="{"335559738":240}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Interest in KYC operations (training will be provided).</span></li>
</ul><div class="content-conclusion"><p><strong><span data-contrast="auto">The Payoneer Ways of Working</span></strong><span data-ccp-props="{"335559738":240,"335559739":0}"> </span></p>
<p style="line-height: 1;"><strong><span data-contrast="auto">Act as our customer’s partner on the inside</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Learning what they need and creating what will help them go further.</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<p><strong><span data-contrast="auto">Do it. Own it.</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Being fearlessly accountable in everything we do.</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<p><span data-ccp-props="{"335559739":0}"><strong><span data-contrast="auto">Continuously improve</span></strong> <br><em><span data-contrast="auto">Always striving for a higher standard than our last.</span></em> </span></p>
<p><strong><span data-contrast="auto">Build each other up</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Helping each other grow, as professionals and people.</span></em><span data-ccp-props="{"335559739":0}"> </span></p>
<p style="line-height: 1;"><span data-contrast="auto"><span data-teams="true">If this sounds like a business, a community, and a mission you want to be part of, apply today.</span></span></p>
<p><em>We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.</em></p></div>
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