About this role
About Us
WR Display & Packaging is a one-stop shop for small retail and e-commerce businesses. We provide the products our customers need to package, display, and ship their merchandise with confidence and efficiency.
As a leading distribution company, we supply retail shopping bags, shipping boxes, cash register supplies, display products, store fixtures, and a wide variety of other retail and packaging essentials. Our customers include independent retailers, e-commerce businesses, and organizations across many industries.
Our Calgary showroom and distribution centre is conveniently located in southeast Calgary at 2355 52 Ave SE. This facility is one of three warehouses serving Western Canada, with additional locations in Winnipeg and Kelowna. From our Calgary location, we assist local customers with in-person orders and pickups while also fulfilling and shipping online orders to customers across Canada.
About the Role
We are looking for a motivated and customer-focused individual to join our close-knit team. In this role, you will play an important part in delivering customer service by:
• Assisting customers with product inquiries and availability
• Entering and processing orders
• Preparing orders for invoicing
• Creating invoices and communicating with customers
• Assisting customers picking up their orders
• Supporting online and in-person sales activities
Because we are a small team, we believe in a "pitch-in" culture where everyone contributes to the success of the operation. During quieter periods, you may assist with light duty warehouse activities.
Our Work Environment
We operate two customer service areas within our facility:
• Sample Room: Where customers can view products, ask questions, and place orders.
• Pickup Desk: Where customers collect completed orders.
You may work at either service point and will also have opportunities to assist in other areas of the business as needed.
Why Join WR Display & Packaging?
We are a family-owned Western Canadian company with locations in Winnipeg, Calgary, and Kelowna. Our team is friendly, supportive, and customer-focused. We take pride in helping one another and creating a positive workplace where every team member plays a valuable role.
If you're looking to join a family-oriented team, enjoy consistent working hours, and have a willingness to jump in wherever needed, we'd love to hear from you.
What Makes Someone Successful in This Role?
The ideal candidate is:
• Friendly, outgoing, and enjoys helping people
• Quick to learn new computer systems and software
• Self-motivated and always willing to help where needed
• Comfortable working in both customer service and warehouse environments
• Reliable, dependable, and takes pride in showing up every day
Reliability Matters
As a small team, every employee plays an important role in our success. Reliability and attendance are critical to this position. During the interview process, we will discuss your work history and attendance record, as dependability is essential to supporting both your teammates and our customers.
If this sounds like the right fit for you, please send us your resume and cover letter. We are looking to fill this position quickly and look forward to hearing from you.
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• RRSP match
Application question(s):
• What are some hobbies or interests you enjoy outside of work?
• Have you used POS software or order entry programs? Explain...
• Do you have experience in product Merchandising?
• Are you comfortable helping with light duties in the warehouse when quiet?
Education:
• Secondary School (required)
Language:
• any languages other then english (preferred)
Work Location: In person