Senior Manager of IT Operations at CFMWS

Lead the IM/IT Operations at CFMWS as a Senior Manager, responsible for optimizing delivery support across business analysis and quality assurance. This hybrid role requires strong leadership and client-focused skills. As a crucial part of the IS Division, you will oversee BA and QA resources, ensuring their effective utilization across varied projects. Collaborating with Project Managers and directors, you'll maintain project visibility while driving continuous improvements in service delivery. Your expertise will play a vital role in achieving outstanding project outcomes through oversight of staffing and resource optimization. Key Responsibilities: • Lead BA and QA teams for project success • Ensure optimal staffing based on project needs • Collaborate with governance for quality assurance • Establish practices aligning with organizational priorities • Drive continuous improvement in delivery support Requirements: • College diploma in related fields • Several years in IM/IT leadership roles • Proficient in project management lifecycle • Bilingual in French, advanced reading and oral skills • Experience with stakeholder management Enhance project delivery through leadership and established standards while facilitating IM/IT initiatives at CFMWS. #J-18808-Ljbffr

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