About this role
UX Designer / Lead UX Designer
Duration: 6-month contract with potential extension or conversion
Location: Hybrid (4 days onsite, Toronto)
We are seeking experienced UX Design professionals to support the delivery of innovative digital experiences within a large enterprise environment. Successful candidates will combine strong user-centered design expertise with exceptional collaboration, storytelling, and problem-solving capabilities to create intuitive and engaging customer experiences.
Responsibilities:
• Transform complex business and customer challenges into intuitive, user-centered experiences.
• Lead ideation, concept development, and experience innovation initiatives.
• Create wireframes, prototypes, user flows, sketches, storyboards, and design specifications.
• Partner closely with product, business, and technology teams to ensure design intent is achieved throughout delivery.
• Advocate for users throughout the product lifecycle and champion customer-centric design practices.
• Participate in customer research activities including usability testing, observational studies, and feedback sessions.
• Present design concepts, approaches, and recommendations to stakeholders and leadership teams.
• Contribute to the evolution of design methodologies, standards, and best practices.
• Design dashboards, workflows, and experiences that simplify complex information and support user decision-making.
• Translate data and insights into meaningful, visually compelling experiences.
Required Qualifications:
• 5+ years of experience in UX Design, Product Design, or Experience Design roles.
• Experience designing complex digital products, workflows, or customer journeys.
• Strong expertise in User-Centered Design (UCD) methodologies and design thinking practices.
• Advanced proficiency with Figma and modern design and prototyping tools.
• Experience creating wireframes, prototypes, user flows, storyboards, sketches, and design specifications.
• Strong portfolio demonstrating end-to-end design process and problem-solving capabilities.
• Excellent communication and presentation skills with the ability to explain design rationale to diverse audiences.
• Strong analytical thinking, organizational skills, and attention to detail.
• Experience collaborating effectively with cross-functional teams including product, business, and engineering partners.
Preferred Qualifications:
• Experience leading design initiatives, mentoring designers, or influencing design strategy.
• Financial services or banking industry experience.
• Experience designing dashboards, analytics experiences, or data visualization solutions.
• Familiarity with AI-assisted design tools and workflows.
• Exposure to customer research, usability testing, and experience measurement practices.
• Understanding of responsive web and mobile technologies.
Ideal Candidate Profiles:
• UX Designer: 5–7 years of UX design experience with strong execution, prototyping, and collaboration skills.
• Lead UX Designer: 7–10+ years of experience with additional expertise leading initiatives, influencing stakeholders, and shaping design direction across teams and programs.
Application Requirements:
• A portfolio showcasing relevant UX design work must be submitted with the application.
Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.