Customer Success Interactive Partner at TCS

Drive client engagement as an Interactive Partner with Tata Consultancy Services. This role emphasizes managing client relationships while optimizing customer experiences in the BFSI sector. As a hands-on Interactive Partner within TCS's Customer Success team, you will focus on leading engagements with stakeholders, especially CMOs, to meet interactive goals. Your primary responsibilities include developing marketing strategies, managing client relationships, and utilizing data analysis for strategic initiatives. Key Responsibilities: • Manage primary client relationships to ensure satisfaction • Develop marketing and advertising strategies aligned with objectives • Coordinate with service leads for narrative ownership • Analyze data and identify trends for optimizations • Advocate for customer excellence and project success Requirements: • 10+ years in sales, presales, or marketing • Experience with CMOs, CDOs, and CEOs • Strong skills in project management and negotiation • Proven track record with digital marketing and agencies • Excellent communication at all business levels Bring your expertise in marketing, client management, and strategy to TCS and help shape client success. #J-18808-Ljbffr

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