About this role
Position Summary:
We're looking for a strategic and customer-focused Product Manager to join our Diagnostic Products and Solutions team on an 18-month contract. This hybrid role can be based in Toronto, ON or Burnaby, BC, offering the opportunity to collaborate with cross-functional teams while helping shape the future of diagnostic products and services across Canada.
In this role, you'll develop and execute product strategies that drive growth across your portfolio, leading new product, service, and program launches from concept through implementation and ongoing optimization. You'll work closely with Sales, Marketing, Finance, IT, Operations, Medical, and Business Intelligence to bring innovative solutions to market while using customer insights and market intelligence to inform business decisions and identify new opportunities.
You'll play a key role in translating the voice of the customer into actionable strategies, supporting business growth through strong product management, cross-functional collaboration, and data-driven decision-making.
Vacancy status:
This posting is for an existing position.
What You’ll Do:
Product Strategy & Portfolio Management:
• Develop short- and long-term product strategies informed by customer insights, market intelligence, business priorities, and industry trends.
• Lead the planning, launch, implementation, and ongoing optimization of products, services, and programs within your portfolio.
• Develop business and product plans that support growth, customer adoption, and financial objectives.
• Design product strategies and tailored solutions that address evolving market and customer needs.
Cross-Functional Leadership & Product Delivery:
• Partner with Sales, Marketing, Finance, IT, Operations, Medical, and Business Intelligence teams to successfully deliver product initiatives and improve operational effectiveness.
• Lead end-to-end product execution, including requirements gathering, project planning, implementation, launch, and post-launch evaluation.
• Manage project timelines, milestones, dependencies, risks, and stakeholder communications to ensure successful delivery.
• Develop sales enablement tools, presentations, and product resources while providing product training and ongoing support to internal teams.
Market & Customer Insights:
• Build and maintain strong relationships with customers, healthcare providers, sales teams, and Key Opinion Leaders (KOLs).
• Monitor market trends, competitive activity, regulatory requirements, reimbursement pathways, and developments within assigned therapeutic areas.
• Gather and translate customer feedback and market insights into actionable recommendations that enhance products, services, and customer experience.
• Clearly articulate the value of LifeLabs' products and services and identify opportunities for continued portfolio growth.
What You'll Bring:
• At least 5 years of product management experience within healthcare, diagnostics, life sciences, or a related industry.
• University degree in Business, Science, Healthcare, or a related field.
• Experience leading product, service, or program launches from strategy through execution.
• Strong business and financial acumen with the ability to develop growth strategies and evaluate business opportunities.
• Experience using market research, customer insights, and data analytics to inform product decisions.
• Proven ability to build strong relationships with stakeholders, customers, and Key Opinion Leaders (KOLs).
• Excellent project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written, verbal, and presentation skills.
• Collaborative mindset with the ability to influence and work effectively across cross-functional teams.
• Proficiency with Microsoft Excel and PowerPoint.
• Sales experience within diagnostics or healthcare is considered an asset.
Why Join Us?
At LifeLabs, we're committed to advancing healthcare through innovation, collaboration, and exceptional patient care. You’ll have the opportunity to shape products and services that make a meaningful impact for healthcare providers, patients, and partners across Canada.
Working alongside talented colleagues from across the business, you'll help bring new ideas to life, influence product strategy, and drive initiatives that support business growth and improve the customer experience. If you're passionate about product management, collaboration, and using data and customer insights to solve meaningful challenges, we'd love to hear from you.
What We Offer:
Salary range:
$96,255 - $122,727 CAD annually (commensurate with experience).
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