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Senior Manager Leading Global Learning in Product and Systems

Shift4
Ottawa, OntarioOn-site2 weeks ago
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About this role

Elevate the product and systems training experience as a Senior Manager. Champion key learning initiatives that empower global stakeholders through innovative training solutions. In this crucial role, you will oversee a globally distributed team while managing all aspects of product training. With significant experience in Learning & Development, particularly in fast-paced tech environments, you'll foster a collaborative culture and ensure knowledge transfer aligns with company objectives. Your focus on metrics and outcomes will drive continuous improvements in training methodologies. Key Responsibilities: • Direct a team of product and systems learning specialists • Lead the complete lifecycle of training programs • Develop interactive learning materials across formats • Monitor and analyze training effectiveness metrics • Strengthen connections between Product and Operations teams Requirements: • 4+ years managing training professionals • Minimum of 6 years in product training roles • Proven ability to design global training frameworks • Proficiency in e-learning tools and live sessions • Excellent communication and leadership skills Drive the next evolution in product and systems learning by implementing impactful training strategies that benefit employees and partners alike. #J-18808-Ljbffr
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