About this role
Overview
The Treasury Solutions Senior Product Manager will be the primary contact and manager of designated Commercial Banking account products and/or Treasury Management products as well as developing new products to complement Renasant’s strategic plans.
This position will take a leadership role in joint projects to update existing payment infrastructure, implement new payment systems and stay current on advancements within payment product management.
Location listed is preferred office location but other locations and working remotely within the Renasant footprint may be considered based upon convenience and business necessity.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
Establish, execute, evaluate, and monitor the strategic direction of assigned products and develop strategic and tactical roadmaps
Develop appropriate funding documents for new products and major enhancements
Manage existing vendor relationships and actively participate in the sourcing of new vendors/partners, including the development of business requirements, RFI’s, RFPs, vendor qualifications, and implementation
Develop and maintain marketing collateral, service agreements, product training, client implementation, and internal/external communications
Oversee quality assurance for the assigned products to ensure performance to profitability goals and client satisfaction
Monitor and influence product revenue and expense drivers to meet profitability and deposit goals of the assigned products
Recommend price points based on industry benchmarks and product costs
Research and define the product and technological requirements of clients; investigate and stay abreast of future trends
Develop and test new products and enhancements to existing services and initiates all product launch activities
Support sales and implementation specialists when technical expertise is required
Provide ongoing product support for all business partners, conduct product training, and participate in product packaging, promotion, and market development
Responsible for compliance with all regulations, laws, and bank policies and procedures that pertain to day-to-day job responsibilities
Responsible for maintaining a working knowledge of all compliance regulations pertinent to assigned duties by successful completion of any courses assigned on a timely basis
Take a leadership role in joint projects to update existing payment infrastructure and implement new payment systems
Work closely with back-office operations to develop processes and procedures for customer product implementation, ongoing service and research and appropriate monitoring
Coordinate training for TSOs, Treasury Support, and Operations
Perform other related duties as assigned
Qualifications
Bachelors or equivalent experience required
1 or more of the following accreditations are preferred: Accredited ACH Professional (AAP), Certified Treasury Professional (CTP)
Minimum 8 years of specialized knowledge and relevant experience in banking, commercial payments, product management & development, and project management
Ability to execute both strategic and tactical efforts related to the development and management of new products/product enhancements
Demonstrated ability to manage complex projects across multiple functional areas and work in a fast-paced entrepreneurial environment
Strong understanding of complex systems and technology processes
Ability to work and thrive in a dynamic, team-oriented environment
In depth knowledge of specific commercial payment products and the overall industry; understands complex systems and technology processes
Excellent leadership, people management skills and ability to interact skillfully with business partners and associates
Motivation and drive to meet continual new challenges
Exceptional perspective and analytical acumen to create innovative solutions to tough problems
Advanced written and verbal communication skills
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
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