Interactive Partner for TCS Customer Success

Join Tata Consultancy Services as an Interactive Partner, where you will lead client engagements to enhance customer success in the BFSI industry. Your role focuses on strategic relationship management and transformative marketing. In this key position, you will function as a primary point of contact for clients, particularly CMOs, driving success through targeted marketing strategies and customer experience enhancements. Your responsibilities will include overseeing project life cycles and collaborating with cross-functional teams to implement strategic optimizations that ensure customer satisfaction and revenue growth. Key Responsibilities: • Maintain and nurture relationships with key clients • Align marketing strategies with client objectives • Manage project execution from initiation to delivery • Work closely with engineering and product teams • Champion programs to drive customer success Requirements: • Master's preferred; bachelor’s with 10+ years acceptable • Proven influence with high-profile clients • Strong knowledge of digital marketing and content management • Excellent verbal and written communication skills • Experience in leading transformation initiatives Utilize your skills in strategy and client management to elevate TCS's customer success efforts. #J-18808-Ljbffr

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