Manager of Business Development

• Ethoca, a Mastercard company, is transforming the payments landscape by redefining how global merchants and issuers collaborate to combat fraud and disputes—while enhancing the consumer experience • Our relentless focus on the customer has made us a multi award-winning leader in the industry • We are seeking an exceptional and experienced Account Manager to join our high-performing team • This individual will be a key contributor in driving revenue growth within Ethoca’s existing global merchant divison • Reporting directly to the Vice President of Account Management, this individual will play a critical role in managing and executing the merchant growth strategy • Account Growth & Expansion - Driving revenue growth by managing the renewal sales process and securing new opportunities for up-sell and cross-sell across Ethoca product solutions for the existing merchant accounts portfolio • Enhance profitability and own the client sales contractual and negotiations process through to close, helping to drive long-term scalable growth with existing accounts globally • Grow, expand, and identify new relationships across key client stakeholders. Accountable for deepening and strengthening customer relationships and driving overall account stickiness • Lead commercial efforts to drive platform adoption/optimization of Ethoca solutions • Own and manage the internal sales approval process with Sales leadership, Product, Sales Excellence, Client Services, Legal, and Finance • Collaborate across Mastercard business lines to identify new opportunities that align to client priorities • Support and manage commercial escalations with clients to provide quicker turnaround times and support in resolution • Run quarterly business reviews and account planning, responsible for driving senior level involvement to deliver on shared business goals

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