About this role
About the position
This is a temporary assignment for a Full Stack Web Developer and Designer reporting to the Manager, Learner Engagement and with the guidance of the Digital Marketing Team Lead. The role involves providing leadership in systems administration, implementation, development, and technical support for the College’s enterprise content management system, specifically WordPress and related components. The incumbent will act as a business analyst, technical advisor, and planner, focusing on customizing and administering the system to meet College goals. A client-centric approach is emphasized, ensuring optimal user experiences for both external (students, partners) and internal (employees) clients. Responsibilities include gathering requirements, implementing configuration and code changes, defining workflows, and documenting system processes. The role also involves proactive platform maintenance, optimization, providing technical advice, training, and guidance to clients and content publishers. Researching and developing training manuals and best practices for WordPress administration are key, along with staying updated on WordPress releases and recommending implementations. The position requires strong client service, business analysis, planning, research, and technical skills.
Responsibilities
• Providing leadership in the systems administration, systems implementation, systems development and technical support services for the College’s enterprise content management system.
• Playing a business analysis, technical advisor, planning and operational role in customizing, developing and administering the content management system, WordPress and related components.
• Working with internal clients to gather requirements and implement configuration and code changes, including the definition of workflow and approval processes and custom object implementation.
• Documenting system configuration and administrative processes.
• Taking a proactive approach to maintaining and optimizing the platform.
• Providing technical advice, orientation, training, guidance and direction to administrative and support clients, end users, as well as delegated WordPress content publishers.
• Conducting research and developing training manuals and best practices which will serve as the benchmarks in the administration of the College’s WordPress instance.
• Keeping abreast of WordPress releases and features and making recommendations to the Marketing and Recruitment management team regarding implementation as required.
• Communicating technical ideas to business users and other teams (design, QA).
• Troubleshooting and fixing bugs.
• Working and collaborating in a team environment.
• Working with stakeholders to gather and refine requirements based on technical needs.
Requirements
• A minimum of a two (2) year diploma in Information Technology, Multimedia Development, Web Development, Computer Science or a related field. Equivalent combination of relevant education and work experience may be accepted in place of formal education.
• Five (5) years’ experience in the development and support of interactive content management system platforms.
• Proficiency on CMS (WordPress) development, programming with Hypertext Pre-processor (PHP), JavaScript, JQuery, HTML5/XHTML, CSS/SASS, and various types of multimedia.
• Full-stack development.
• Experience developing responsive websites.
• Experience developing on e-commerce platforms/CMS or customizing e-commerce functionality.
• Experience and understanding of the Accessibility for Ontarians with Disabilities Act (AODA), World-Wide Web Consortium (W3C), Web Content Accessibility Guidelines (WCAG), Web Accessibility Guidelines (WAG) AA, Freedom of Information and Protection of Privacy Act (FIPPA) standards.
• Experience with Salesforce integrations is considered an asset.
• Experience working with relational database systems such as MySQL, MSSQL or Oracle and a good working knowledge of SQL.
• Familiarity with web transport protocols including but not limited to AJAX, Web-hooks, OAUTH2, JSON, SOAP and REST methods.
• Experience with development of data migration and integration.
• Knowledge of Google Analytics and other similar analytics and integrations tools.
• Re-engineering experience on updating an existing functionality to provide solutions for enhanced functionality.
• Demonstrated experience in planning and implementation of system upgrades and customizations.
• Ability to communicate technical ideas to business users and other teams (design, QA).
• Knowledge of SEO coding best practices.
• Strong troubleshooting skills to fix bugs.
• Self-motivated with intense attention to detail.
• The ability to thrive in a fast-paced environment.
• Experience working and collaborating in a team environment.
• Strong interpersonal skills to work with stakeholders to gather and refine requirements based on technical needs.
Nice-to-haves
• Experience with Salesforce integrations
Benefits
• Competitive base salary
• Comprehensive benefits, including health, dental, and retirement plans
• Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses
• Lifetime retirement pension (CAAT Pension Plan)