About this role
Job Title: Project Manager III
Location: Toronto, ON (Hybrid)
Estimated Duration: 3 Months
Job Details:
Summary Of Day To Day Responsibilities:
• Develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term
• Drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops
• Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
• Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
• Develop and implement effective stakeholder engagement strategies
• Build relationships and maintain regular communications with internal and external stakeholders
• Report on project progress with project teams and business stakeholders at different levels
• In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
• Ensure tight governance control and actively manage/resolve risks and issues
• Conduct project retrospectives and act on lessons learned for continuous improvement
• Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles
• Be an active member of the broader project management community by sharing subject matter expertise and learning to advance professional growth
Qualifications/Skills/Experience
• Minimum 7-10 years of experience in project management, preferably in a learning or adult training environment
• Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
• Thorough understanding of project management frameworks and methodologies
• PMP, Agile and/or Scrum certification
• Practical knowledge in adult learning principles for various delivery methods
• Proven track record of delivering results and commitment to operational and service excellence
• Strong client focus with ability to listen and quickly learn about various clients and become a trusted advisor on delivery learning solutions successfully
• Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
• Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
• Ability to tailor communications to different stakeholders at different levels
• Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
• Excel in translating business needs into learning requirements in collaboration with L&D partners
• Strong critical thinking, analytical, and problem-solving skills
• Highly adaptable and flexible with ability to take initiative in a dynamic work environment
• Proficiency in MS Office suite, especially MS Project
• Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
• Experience with LMS and LXP is a bonus
• Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rice) is a nice to have
MUST-HAVE Hard Skills:
• Banking or financial industry or insurance companies
• Project Management experience in the L&D space is a MUST as a primary role
• MS Project/ MS office Suite
• Managing medium to high complexity projects
• Learning and Development – design and development
• Agile experience/SCRUM
• Strong organizational skills and strong communication skills
SOFT SKILLS:
• Attention to detail
Nice to have:
• Pervious banking experience