About this role
Become an integral part of the Canadian Cancer Society as a CRM Technical Business Analyst. In this hybrid role, you will support our Salesforce ecosystem by translating business needs into actionable solutions. The successful candidate will work directly with cross-functional teams to analyze and document user requirements, ensuring the smooth operation and enhancement of our CRM systems. Your analytical mind and expert communication skills will play a vital part in bridging the gap between technical teams and business stakeholders. A strong focus on compliance and data governance is essential for this role. Key Responsibilities: • Lead requirements gathering sessions with key stakeholders • Document user stories and process flows effectively • Support solution design with Salesforce teams • Ensure data requirements and validation rules are met • Conduct testing to validate enhancements and integrations Requirements: • 3–5 years of Salesforce experience required • Strong analytical and problem-solving capabilities • Familiarity with Agile methodologies and processes • Excellent written and verbal communication skills • Salesforce certifications are an asset Utilize your skills to improve the Salesforce experience at the Canadian Cancer Society. #J-18808-Ljbffr