About this role
Drive operational excellence as ABB's Service Operations Manager located in Mississauga, Ontario. Emphasize strategic planning, quality service delivery, and continuous improvement in robotics.
Reporting to the Service Manager in a hybrid capacity, you will manage all aspects of service operations and develop business action plans that align with ABB's Robotics Division. Your role will involve budgeting, performance monitoring, and ensuring a safety-compliant workplace. Leveraging your experience will elevate customer service and internal operations.
Key Responsibilities:
• Prepare and oversee annual operational budgets
• Develop goals and metrics to enhance productivity
• Ensure compliance with health and safety regulations
• Collaborate with sales teams to understand customer needs
• Manage logistics and vendor relationships for procurement
Requirements:
• At least 8 years in Industrial/Manufacturing/Field Service roles
• Bachelor's degree in Business Management or related fields
• Strong communication and conflict resolution abilities
• In-depth knowledge of production methodologies
• Proficiency in managing quick turnaround tasks
Make an impact in the robotics industry at ABB, ensuring superior service and forging a path for innovation.
#J-18808-Ljbffr