Lead Product Designer For Growth At Rakuten Toronto

Shape the core product experience for Rakuten’s members as a Lead Product Designer for Growth. Own the design across Web, iOS, and Android while leveraging AI tools for cutting-edge solutions. As a part of the Growth Team, this lead role involves designing the end-to-end member journey, ensuring a seamless experience from acquisition to retention. You will set UX patterns, influence product direction, and collaborate with cross-functional teams to align stakeholder interests. Your work will significantly impact the design culture and strengthen Rakuten’s product offerings. Key Responsibilities • Own end-to-end design for Rakuten’s core member experience • Define scalable UX patterns and standards • Conduct research to validate solutions and uncover pain points • Shape squad-level vision and engage stakeholders • Leverage AI tools for rapid prototyping and experimentation Requirements • Bachelor's in Human-Computer Interaction or relevant field • 6+ years of design experience in digital products • Robust portfolio showcasing measurable design outcomes • Proven ability to drive cross-functional alignment • Proficiency in tools like Figma and Adobe Creative Suite Elevate member experiences with creative design and AI-driven workflows at Rakuten.

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