About this role
We’re a rapidly growing e-commerce company that designs and sells strength equipment across Canada, the USA, the UK, Australia, and soon Europe. We compete with the biggest names in the industry by moving fast, listening to customers, and building products that punch above their weight. As we continue to grow, we’re looking for a Director of Product to own the future of our product portfolio.
You’ll own our product strategy, roadmap, innovation pipeline, and product portfolio performance. You’ll work closely with our founder, engineering, sourcing, product development, marketing, customer service, sales, and operations to ensure we’re building products customers genuinely love—and that they make great business sense. You’ll lead the Product team while balancing customer needs, manufacturing realities, commercial objectives, and long‑term company strategy.
If you’re someone who naturally thinks in product lines instead of individual products, sees opportunities before competitors do, and loves building products that win in the market, we’d love to meet you. This is primarily an in‑office role in Calgary. The best product decisions happen when you’re walking over to engineering, reviewing prototypes, lifting new equipment, talking to customer service about common complaints, and collaborating with the rest of the business.
Relocation support is available for the right candidate. Own the long‑term vision for the Bells of Steel product portfolio. Balance customer demand, engineering capacity, manufacturing constraints, and commercial priorities when making roadmap decisions.
Monitor profitability, margins, product lifecycle, warranty performance, and customer adoption. Work alongside Finance, Marketing, and Leadership to optimize pricing, product mix, and long‑term profitability. Identify products that should be refreshed, repositioned, or retired.
Product Development
Process & Pipeline Lead the Product team and ensure the product development pipeline remains healthy and appropriately prioritized. Establish priorities across multiple projects while ensuring engineering resources are focused on the highest‑value work. Work closely with Product Development, Engineering, Sourcing, QA, and Operations to ensure products move efficiently from concept to launch.
Continuously improve how we develop products without sacrificing speed or quality. Voice of Customer & Market Intelligence Become one of the deepest experts on our customers and the strength equipment market. Gather insights from customer reviews, warranty claims, support conversations, competitive products, retailers, trade shows, and the fitness community.
Stay current on trends across home gyms, commercial gyms, powerlifting, functional fitness, bodybuilding, and adjacent markets. Ensure customer feedback directly influences future product decisions. Build and maintain a healthy innovation pipeline.
Work closely with our founder and leadership team to evaluate new concepts and long‑term growth opportunities.
Ensure
Bells of Steel remains an innovator rather than simply reacting to competitors. Build a high‑performing team capable of making excellent product decisions without constant executive involvement. A deep passion for strength training and fitness equipment. Strong commercial instincts. You naturally balance customer value, engineering complexity, manufacturing costs, and profitability.
Experience building and managing product roadmaps across multiple product categories. You enjoy coaching teams, making decisions, and creating alignment across departments.
Experience working closely with engineering, manufacturing, sourcing, quality, marketing, and executive leadership. Strong analytical skills and the ability to use data alongside customer insights when making product decisions.
Experience working with overseas manufacturing partners is considered an asset. Willing to travel for factory visits, trade shows, customer research, and industry events. Competitive salary [$Health Spending Account Mostly in‑office in a Calgary office you’ll actually want to come into Relocation support for the right candidate ($15k) Customer Centricity — Always Spot the Customer.
Every decision starts with making our customers stronger and more successful. We welcome applicants from all backgrounds and are committed to building a diverse, inclusive workplace. If you require accommodation during the hiring process, let us know—we’re happy to help. #