About this role
National Account Rep, Partner Retail Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network. Come build a rewarding career at Rogers and be a driving force behind our success story! Who we are looking for: As our National Account Representative for Partner Retail Sales, reporting to the Director, your role within Rogers will be to support the Account Management team to build strong and collaborative relationships with our Retail Partners. This is a key account support role in a fast paced environment that balances supporting execution of account programs, gathering market intelligence for effective decision making, and acting as our Retail Partner’s prime for operational and account maintenance support. National Account Reps spend approximately 50% of their time on administrative tasks such as Invoice processing and sales reporting. The balance of time is spent working collaboratively with our retailers, Account Management group and Field teams. We are looking for an individual who thrives in a fast paced work environment. Are you passionate for ensuring our customers get the best experience possible in our Retail Partners? Are you a self starter that is comfortable working independently? Are you obsessively organized to ensure you never miss a deadline or lose track of a task? If so, these are the skills we think you will need to be successful in this role: What you'll do: Enter, Track and Validate all retailer invoices and payables. Run regular and ad hoc reports to track sales performance. Condense and present reporting to identify insights and trends that warrant action or further investigation. Liaise with retailers on training programs and plan annual training tours/events. Manage product launch details – demo units, hardware specifications, shipping requirements etc. Set/support in store merchandising plans and work with Field Team to support/audit execution. Meet or exceed monthly/quarterly sales and performance objectives for Rogers/Fido/Chatr Wireless Assist in designing and developing promotions to maximize Rogers/Fido Wireless’s market share within assigned accounts Resolve exceptional customer issues and concerns pertaining to Rogers/Fido/Chatr Wireless. Maintain and improve existing relationships with Head Office and Retail Sales staff. Gather competitive information. Provide reports on Rogers/Fido Wireless activity, inventory, issues, and competitive activity. Other duties as assigned. What you bring: 2-4 years’ experience in a sales environment. Ideally, either working within or supporting a National Retailer. Strong MS Office skills -> Advanced Excel experience preferred (Pivot Tables etc.) Attention to detail and comfort managing a variety of daily and weekly deliverables - small and large. Strong training ability coupled with well-developed presentation skills. Strong interpersonal, communications, and time management skills. Community College/University education with Business or Marketing preferred. Valid ON driver’s license required. ***Please note this is a 12 month contract If you are selected to move forward in the recruitment process, here is what you can expect: 15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck! To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.