Customer Service Representative at Ash Grove

Engage with customers as a Customer Service Representative for Ash Grove Cement. In this office-based role, you'll handle inquiries, order processing, and billing while ensuring excellent communication. Ash Grove Cement, a leader in North America's cement industry, is seeking a Customer Service Representative to join their team. This role requires multitasking and proficiency with various computer systems, particularly Microsoft Excel. You will be the main point of contact for customers, ensuring their orders are accurately processed and any issues are resolved promptly. Key Responsibilities: • Promote adherence to plant safety guidelines • Manage customer inquiries about orders and billing • Coordinate deliveries with dispatchers and drivers • Create necessary customs and billing documents • Support team members with daily transactions Requirements: • High School Diploma minimum • Experience in customer service is beneficial • Proficient in computer systems • Strong communication skills, both written and verbal • Ability to multitask and solve problems effectively Utilize your customer service expertise to enhance client satisfaction at Ash Grove Cement.

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