Software Engineer - (AWS, Python and AI/ML)

Role: Software Engineer – (Python, AWS and AI/ML) Location: Toronto, ON – Hybrid Contract Role Job Description Sr. Software Engineer (Python, AWS Lambda) Skillsets: • Strong / Advanced level Development skills in Python • Hands-on experience in AWS Services (e.g., Lambda, S3, Sagemaker, Bedrock, Amazon Connect etc.) • AI, GenAI, Agentic AI exposure / experience on AWS Role Descriptions: Role: Sr. Software Engineer - Contact Centre Innovation & GenAI This role offers an exciting opportunity to shape the future of Customers contact center technology and drive innovation on a global scale. The successful candidate will play a pivotal role in transforming our engineering practices and delivering cutting-edge solutions that enhance our clients experience and operational efficiency. We are looking for an experienced and high-performing Full-Stack Software Engineer with at least 10 years of software development experience. This role will be instrumental in driving innovation| implementing cloud capabilities| and building GenAI solutions across our contact centers in Canada| Asia| and the US. The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale| complex software systems. Role and Responsibilities Participate in the design| development| and rollout of foundational cloud capabilities. Collaborate with cross-functional teams to implement key software delivery| cloud| GenAI| and DevOps processes. Create and maintain technical design artifacts that describe application functionality| solution designs| data models| interfaces| and integrations. Contribute and/or adopt global software engineering re-usable best practice processes. Essential Skills: MUST HAVE Skill sets Bachelor’s degree in computer science or a relevant field10+ years of experience building large-scale| multi-tier distributed software systems Hands on experience in cloud technologies| particularly AWS services Hands-on expertise with Python| Lambda functions| APIs| LLM Models| Java Experience with DevOps culture| tools| and best practices (e.g. - Bitbucket| Ansible| Jenkins| CDD)Strong communication skills| able to articulate complex technical concepts to both technical and non-technical stakeholders. Ability to work and collaborate with cross-functional teams across multiple locations. Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives| risks| and benefits. Demonstrates agility in learning and implementing cutting-edge technologies across diverse tech stacks.

Want to see how well you match this job?