About this role
Red Seal Notary Inc., Canada's National Notary Public Company is currently recruiting for a Full Time motivated, positive and professional customer service representative.
This is an in-person position conveniently located in downtown Toronto and easily accessible via TTC.
Must be available to work M-F 9am-6pm and Saturdays as requested 11am-5pm.
Responsibilities include:
- Working in an inbound/outbound contact centre;
- Scheduling appointments via phone and email;
- Managing email communications and general correspondence to clients;
- Assisting notaries with walk-in clients, documents and files;
- Creating Daily Reports;
- Office administrative duties and Marketing Tasks.
Qualifications:
- Excellent verbal and written English communication skills;
- Experience in a customer service oriented environment;
- Experience with multiline phone system in a professional telephone manner;
- Knowledge of MS Office Programs (Word, Excel, Outlook);
- Excellent attention to detail and a positive attitude;
- Ability to successfully manage customer challenges;
- Ability to work in a busy environment and to prioritize;
- Ability to work flexible hours.
How to Apply:
Please forward your cover letter and resume.
Please note that only selected candidates will be contacted.
Website: www.redsealnotary.com
Pay: From $18.00 per hour
Education:
• Secondary School (preferred)
Experience:
• customer service: 2 years (preferred)
Work Location: In person