About this role
We are looking for a friendly, outgoing, highly organized, and detail-oriented Receptionist/Administrative Assistant to join our team. As the first point of contact for our clients and visitors, you will play an important role in creating a welcoming, professional, and positive experience while ensuring the smooth day-to-day operation of our clinic.
The ideal candidate is bilingual in English and French, enjoys working with people, thrives in a fast-paced environment, and is comfortable managing a variety of administrative and office support responsibilities.
Key Responsibilities
• Welcome clients and visitors with warmth and professionalism, creating an excellent first impression.
• Answer and manage a multi-line phone system, directing calls and responding to inquiries efficiently.
• Schedule appointments, manage calendars, and coordinate meetings for staff members.
• Perform accurate data entry and maintain organized electronic and physical filing systems.
• Provide administrative support using Jane App, Google Workspace and Microsoft Office applications.
• Support our team of physiotherapists by cleaning treatment rooms thoroughly after each patient visit and maintaining a clean, organized clinic environment.
• Complete laundry duties throughout the day to ensure linens and supplies are always available.
• Address client questions and concerns with professionalism while providing excellent customer service.
• Collaborate with team members to improve office efficiency and contribute to a positive, team-oriented workplace.
Qualifications
• Fluency in both English and French (spoken and written) is required.
• Previous experience in a receptionist, administrative assistant, or customer service role is preferred.
• Strong organizational skills with excellent attention to detail.
• Outstanding interpersonal and communication skills with a friendly, positive attitude.
• Proficiency with Google Workspace and Microsoft Office.
• Experience using Jane App is considered a strong asset.
• Ability to multitask, prioritize responsibilities, and work independently in a busy environment.
• Comfortable performing light housekeeping duties, including cleaning treatment rooms and completing laundry.
• Professional, dependable, and committed to providing exceptional client service.
Pay: $19.00-$22.00 per hour
Application question(s):
• Are you available to work evenings until 8pm?
• Do you have experience working in a receptionist or administrative assistant role?
Language:
• English and French (required)
Work Location: In person