About this role
Role: UI/UX Content Designer
Type: Remote EST Canada
Duration: 1-year contract
Security: Reliability or 5+ years in Canada
Required Experience:
• 6+ years creating clear, concise, and user-centered content for digital products, including forms, workflows, portals, dashboards, notifications, error messages, and self-service experiences.
• Writing and reviewing interface content for digital product experiences, including labels, CTAs, helper text, error messages, validation messages, empty states, notifications, confirmations, modals, system feedback, and status messages.
• Support product teams in creating clear, task-focused content that helps users understand what to do, what happened, and what comes next.
• Ability to translate complex business, financial, legal, technical, or operational information into clear and actionable user-facing content.
• Experienced in applying accessibility standards and inclusive design principles to labels, instructions, error messages, link text, and other interface content.
• Experience in financial services, insurance, government, Crown corporations, or other regulated environments.