About this role
About the position
The Canadian Centre for Architecture (CCA) is an international research institution and museum founded on the conviction that architecture is a public concern. We produce exhibitions and publications, develop and share our collection, advance research, offer public programs, and host a wide range of activities that explore how architecture shapes—and could reshape—contemporary life. Founded in 1979 by Phyllis Lambert as a new type of cultural institution, and currently led by Giovanna Borasi, the CCA is based in Montréal but operates globally through collaborations, partnerships, and off-site initiatives. The CCA’s organizational structure is centered around three areas: Operations, Curatorial, and Advancement and Engagement, fostering collaboration and strategic focus. The Advancement and Communications functions are closely aligned to ensure coordinated outreach, visibility, and public support. CCA Operations: Bringing together the People and Culture, Finance, Buildings and Grounds, Security, Information Systems, and Digital Media sectors, CCA Operations play a key role in supporting the institution’s mission and ensuring its smooth functioning. Rooted in a collaborative, cross-functional, and trust-based culture, they ensure that day-to-day activities are aligned with CCA’s overall strategy and objectives. Operations focus on four key pillars: improving operational efficiency, ensuring quality and compliance, managing risk, and promoting sustainability. The Project Manager, Operational Affairs supports the delivery of institutional priorities by coordinating cross-functional projects and initiatives across the Operations division. The role contributes to a broad range of activities related to operations, employee experience, compliance, information management, and continuous improvement. Working closely with teams across Operations, this position serves as a central point of coordination, helping to advance projects, support decision-making, facilitate communication, and ensure alignment across operational functions.
Responsibilities
• Plans, coordinates and oversees projects and initiatives assigned by the COO, ensuring timelines, deliverables, and institutional priorities are met
• Develops and maintains project tracking tools, dashboards, reports, and other coordination mechanisms to support planning, monitoring, and decision-making
• Coordinates administrative follow-up for mandatory institutional training programs, including health and safety, protection of personal information, cybersecurity, and other compliance requirements. Maintain required records and support organizational compliance activities
• Contributes to the implementation of internal policies, compliance requirements, and the maintenance of the contract repository within the context of operational projects and initiatives
• Facilitates communication, collaboration, and information sharing across Operations teams to support the successful delivery of projects and initiatives
• Contributes to the continuous improvement of processes, policies, practices, and tools by documenting procedures, identifying opportunities for enhancement, and supporting implementation efforts
• Supports People & Culture initiatives related to employee experience, organizational culture, compliance, and continuous improvement
Requirements
• Bachelor's degree in Business Administration, Information Management, Human Resources, Project Management, or another relevant field
• 3 to 5 years of relevant professional experience
• In-depth knowledge specific to their professional field of activity
• Strong organizational, coordination, and project management skills
• Demonstrated ability to work effectively across multiple teams and priorities
• Excellent judgment, attention to detail, and follow-through
• Fluency in French is required
• Excellent planning, coordination, and organizational skills
• Ability to manage multiple files simultaneously and prioritize effectively
• Ability to handle sensitive matters with tact and diplomacy while maintaining confidentiality
• Analytical mindset and continuous improvement orientation
• Strong interpersonal skills and ability to work collaboratively with multidisciplinary teams
• Excellent communication and writing skills
• Initiative, autonomy, and sound judgment
• Diplomacy, discretion, and rigor
• Proficiency in Microsoft 365 tools and collaborative platforms
Nice-to-haves
• English is an asset
Benefits
• Possibility of partial telework
• Flexible hours policy
• 4 weeks of vacation after the first year
• Generous amount of sick days, personal days and CCA days
• Group insurance
• Employee assistance program
• Pension plan available
• Access to CCA exhibitions
• Discounts on CCA publications and at the bookstore