Business Analyst – Salesforce Financial Services Cloud (FSC)

Business Analyst – Salesforce Financial Services Cloud (FSC): On behalf of our Banking client, Procom is searching for a Business Analyst – Salesforce Financial Services Cloud (FSC) for a 4 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office. Business Analyst – Salesforce Financial Services Cloud (FSC) - Job Description: The Business Analyst will support Wealth Management initiatives built on Salesforce Financial Services Cloud (FSC). The ideal candidate combines strong BA fundamentals with hands-on Salesforce knowledge, particularly within the Financial Services Cloud ecosystem. This role requires translating business requirements into clear user stories, supporting testing activities, and collaborating across multiple teams in a fast-paced environment. Business Analyst – Salesforce Financial Services Cloud (FSC) - Responsibilities: • Partner with Wealth business stakeholders to gather, analyze, and document requirements • Translate requirements into clear, structured user stories for Salesforce development teams • Support testing activities, including functional validation and defect triage • Analyze and manipulate Salesforce data using SOQL and Data Loader • Collaborate across multiple teams (business, technology, operations) to ensure alignment • Support ongoing enhancements and steady-state applications within Financial Services Cloud • Contribute to data-related tasks, including data loads and data quality checks Business Analyst – Salesforce Financial Services Cloud (FSC) - Mandatory Skills: • 8 years of experience as a business analyst within the Financial Services industry, with a strong preference for Wealth Management exposure, and at least 3 years of experience in Salesforce Financial Services Cloud • Demonstrate effective leadership skills, including the ability to assume end-to-end ownership on behalf of the Product Owner during project execution • Manage timely and accurate delivery of tasks for assigned projects through all stages of the project life cycle • Hands-on experience with SOQL scripting and ETL and integration tools, such as Salesforce Data Loader • Strong foundational Salesforce knowledge • Clear communicator with strong articulation of past project scenarios • Collaborative mindset; not an independent analyst working in isolation Business Analyst – Salesforce Financial Services Cloud (FSC) – Nice-to-Have Skills: • Experience with Salesforce integration tools (MuleSoft, Talend) • Salesforce certification, such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, etc. • Testing experience within Salesforce environments • Experience with data migration or ETL concepts • Good working knowledge of MS Office, MS Visio, and JIRA/Confluence Business Analyst – Salesforce Financial Services Cloud (FSC) – Assignment Length: This is a contract position from Jun 15th to Oct 31st, with the possibility of extension depending on funding and business needs. Business Analyst – Salesforce Financial Services Cloud (FSC) - Start Date: ASAP Business Analyst – Salesforce Financial Services Cloud (FSC) - Assignment Location: Toronto, Ontario, Canada. This position is hybrid, requiring 3 days in the office.

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