Business Development Manager, Inside Sales - RFA Mortgage Corporation

About the position RFA Mortgage Corporation, a division of RFA (Realty Financial Advisors), specializes in Prime lending (Insured, Insurable and Uninsurable). Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Mortgage Corporation, we focus on delivering a unique value proposition in the Prime mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs. In this role, the BDM, Inside Sales will work in partnership with smaller, key accounts, agents new to RFA, mortgage brokers & their sales agents/assistants to promote RFA’s innovative products and tools within their regions. Responsibilities • Work with other BDMs & RVPs from across Canada by sharing initiatives, ideas, marketing, and sales programs. • Train and educate all new and existing regional brokers to work with RFA. • Implement RFA’s underwriting guidelines & procedures to mortgage brokers in the region. • Create and maintain product & policy presentations for broker training. • Manage the region’s brokers and growth of agents by interviewing new potential brokers that are not registered with RFA. • Identify, onboard and train new brokers to RFA. • Conduct reference checks on mortgage agents that are not known to the BDM and/or RFA. • Contribute to increasing mortgage applications and funded volume. • Manage an acceptable level of decline and cancellation ratios in the region. • Conduct weekly and monthly assessments and reviews of regional brokers to ensure business volumes, declines and cancellations are satisfactory. • Liaison with a team of mortgage underwriters and production staff to ensure a quality business relationship between Sales and Production staff. • Create an awareness of local and area competitive marketing initiatives. • Review regional reporting and provide feedback, reports and information to the brokers & team of production staff assigned to the same region. • Demonstrate an ability to assist mortgage brokers in growing their business by utilizing RFA’s recognition and rewards programs. • Organize the territory by creating, managing and updating a database of brokers in the territory. • Manage a monthly expense account allocation, designed to assist in growing the business in the region. • Prepare monthly expense reports in a timely and accurate fashion. • Submit weekly call planners and ad hoc reports as directed by management. Requirements • Minimum of 2 years’ experience in mortgage industry is required. • A minimum of 4 years sales and or relationship management experience. • Strong knowledge with experience in mortgage underwriting, insurer guidelines, as well as the real estate market and mortgage products, features, policies and services. • Working knowledge of PC software applications (MS Word/Excel, Outlook & PowerPoint). Nice-to-haves • Undergraduate University degree is an asset. • A working understanding of the mortgage broker channel and the prime mortgage market. • Strong customer focus with exceptional communication and presentation, training and management skills. • Self-starter with strong self-motivation requiring little supervision while still maintaining a strong support for a team environment. • Developed organizational and time management skills to meet various needs of the role. • Results and Service Oriented. • Relationship Builder. Benefits • Health & Dental Care • Vision Care • RRSP Match • Health & Wellness Spend • Vacation & Personal Days

Want to see how well you match this job?