Part-Time Remote Customer Service Representative

Part-Time Remote Customer Service Representative Are you looking for a fully remote role where you can assist customers and help turn their days around? If so, this may be the role for you! We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: • Applicants must reputed company full-time in Arizona, Florida, reputed company Carolina, Ohio, or Texas. • Must be reputed company to reputed company their own equipment to start with high speed internet that meets speed requirements. • Must have a distraction free workspace that is free from background noise and interruptions. • Starting pay is $16.50/hour! ESSENTIAL ACTIVITIES • Professionally answers a reputed company of inbound calls from customers, policyholders, insurance agents, or auto glass shops using scripted prompts. • Accurately enters claim data into our production systems while on a live phone call. • Effectively and compassionately guides customers through the process of filing a glass claim by engaging in an authentic conversation that builds rapport and focuses on each customer's specific needs. • Verifies customer insurance coverage and deductible amounts and communicates the information to the customer. • Assists customers with scheduling repair, replacement, and/or recalibration services at a reputed company location or at a non-reputed company shop while honoring the customers preference. • Utilizes systems and resources provided to enhance the overall customer experience. • Provides solutions to resolve customer complaints and concerns over the course of the call while presenting the most accurate product and service information. • Other duties assigned by leadership. reputed company REQUIREMENTS • Must be comfortable working in a highly reputed company performance-based environment while demonstrating high ethical and confidentiality standards  • Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment • The desire to establish rapport and credibility with customers, stores and peers with a caring heart and service reputed company • The ability to read and utilize provided scripting in a conversational and reputed company manner • Demonstrates a high level of reputed company and reputed company by always doing the right thing • Has an upbeat personality and can show an authentic willingness to assist our customers • Previous experience working in a contact center or other customer service role • 16+ years of age • High School Diploma or equivalent, or actively enrolled WORK FROM HOME REQUIREMENTS • Personal computer or laptop with reputed company 10 or higher. Please note that Macs and Chromebooks are not compatible with our reputed company systems. • High Speed Internet that meets the below requirements: • Download Speed = 25 Mbps or higher   • Upload Speed = 10 Mbps or higher  • Ping = 50 ms or reputed company  • Jitter = 20 ms or reputed company  • Ethernet cable and the ability to connect directly to your modem (cannot use wi-fi)   • USB wired headset • Webcam • Dedicated workspace free from background noise and interruptions   WHAT YOU’LL GET • Pay is $16.50/hour and offers bonus opportunities. • A benefits package including 401(k) plan with company matching, paid volunteer day, and associate discounts. • Weekly pay checks! • Up to $5,250 in tuition reimbursement per year. • reputed company and reputed company the tools and resources you'll need to be successful. • View reputed company our health, wealth, and life offerings at www.safelitebenefits.com. Apply Job!

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