About this role
Become a pivotal player at Constant Contact, focused on leading our AI-driven product experience for small businesses. This role emphasizes trust, engagement, and innovative solutions. As the Lead Product Manager for our AI initiatives, you will play a critical part in shaping how AI supports small business operations. With 8+ years of product management experience, your role encompasses driving collaborative efforts that enhance user trust and satisfaction. Engage directly with customers to gather insights that inform product strategy and execution. Key Responsibilities:
• Manage AI product lifecycle and customer interactions
• Enhance AI trustworthiness through user-focused design
• Analyze key metrics for product effectiveness
• Collaborate across various departments to achieve goals
• Advocate for innovative AI user experiences
Requirements:
• Minimum 8 years in product management, with SaaS focus
• Deep understanding of AI frameworks and functionalities
• Proven experience in creating and refining user experiences
• Customer-focused mindset with an understanding of SMB needs
• Strong interpersonal and communication abilities
Advance Constant Contact's mission by creating innovative, AI-driven solutions that empower small businesses to thrive. #J-18808-Ljbffr