Backend Software Engineer (AI Agents)

• We’re looking for a Software Engineer II to join the AI Agents engineering team within the Servicing Engineering organization • Our team works closely with an omnichannel AI agent vendor to provide a conversational first point of contact for our customers. We focus on orchestrating the systems within Affirm to continuously find solutions for our customers • The team is taking on big unknowns, so we’re looking for someone who wants to take ownership and execute for whatever is necessary • With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work • You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs • You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts • You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process Benefits • Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family • Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses • Supportive Communities: Get involved with our employee resource groups and community groups • Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country • Generous Time Off: Take the time you need when life happens • Health Benefits: Get a plan that fits your needs • Mental Healthcare: Take care of your mind with great mental health programs • Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay • Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge • Learning & Development: Engage in exciting learning programs to level up your growth

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