About this role
Enhance your career with Crossroads C&I as an Inside Sales Customer Service Representative in Coquitlam. This position requires strong interpersonal skills and mechanical aptitude to engage effectively with clients.
Crossroads C&I seeks a detail-oriented individual with three years of experience in wholesale distribution. Your role will involve managing customer inquiries and orders, requiring excellent communication and problem-solving skills. Establishing and maintaining positive client relationships is essential for ensuring continued satisfaction and service excellence.
Key Responsibilities:
• Take customer orders via phone, email, and in person
• Read and interpret customer requests accurately
• Answer technical product-related inquiries promptly
• Enter customer orders into the system carefully
• Monitor shipment schedules to ensure timely delivery
Requirements:
• Minimum three years in order desk or sales support
• Strong mechanical aptitude and problem-solving abilities
• Excellent interpersonal and communication skills
• Ability to work under pressure in a fast-paced environment
• Detail-oriented with good organizational skills
Bring your customer focus, technical knowledge, and relationship-building skills to thrive at Crossroads C&I.
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