About this role
TekStaff's Client has a current vacancy for a Business Analyst (Workflow Application experience required)
Job Description
This is a 2.5 month contract located in Toronto/Ontario, Hybrid (4 days a week)
Required Qualifications & Experience
• 3+ years of experience as a Business Analyst working within enterprise applications
• Proven, hands-on experience working with workflow-driven enterprise platforms, such as:
• IBM TRIRIGA (nice to have)
• Pega or similar case management / workflow-based applications
• Strong understanding of:
• Workflow-based systems, including process flows, approvals, states, and lifecycle management
• How enterprise platforms drive and control business processes through system configuration
• Out-of-the-box (OOTB) functionality vs. customization trade-offs
• Demonstrated ability to:
• Work directly within applications to analyze and understand end-to-end process flows and system behavior
• Interpret how workflows and modules function across different parts of the platform
• Translate platform capabilities into clear, structured functional documentation and process designs
• Experience producing high-quality documentation, including process flows, functional requirements, and system-level descriptions
• Experience working in complex, cross-functional enterprise environments, partnering with both business and technology teams
• Strong analytical, problem-solving, and communication skills
• Experience working in Agile or hybrid delivery models, including use of tools such as Jira and Confluence
TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.