Product Manager - Platform Management

Senior ProductManager, Platform Management Duration: 12 months Location: Toronto, ON Working remotely: 3-4 days a week at the office,contingent on team schedules Bilingualism: English only, bilingual is nice to have Description: Our client is Canada’s leading provider of custody, trade execution, and brokerage solutions to independent Wealth Management businesses. With over 30 years of experience, we power the operations of hundreds of firms through a comprehensive platform offering, backed by unparalleled operational expertise. Our Digital Product team is redefining how wealth management firms operate—building modern, scalable SaaS solutions that sit at the intersection of client experience, business operations, and technology. The Role We are looking for a Senior Product Manager to lead our Platform Management capabilities, the foundational layer of our client-facing ecosystem that defines how firms configure, control, and extend their experience on our platform. You will own a broad set of platform controlcapabilities to shapehow our clients operate their businesses on our platform, ensuring that these capabilities are secure, flexible, and scalable for real-world firm operations. Key Responsibilities Product Strategy& Ownership Evolve the PlatformManagement vision and roadmap as a foundational platform layer Position PlatformManagement as the governor and master orchestrator of our digitalecosystem Drive alignment across security, client experience, and platform scalability objectives Client-Centric Product Discovery Develop a deep understanding of our firm segments, organizational structures, and how they manage: Users, roles, and permissions Internal controls and operational workflows Platform configuration and customization needs Manage ongoing research into unmet needs and trendsacross platform administration Translate insights into clear product priorities and initiatives Platform Capability Development Lead the evolutionof key platform capabilities, including: Identity & AccessManagement: entitlements, delegation, and approval workflows Firm Configuration & Entitlements: Configurable features, controls, and firm-level settings Feature Lifecycle Management: Featureenablement, rollout controls, and progressive activation models Third-Party Integration Management: Connectivity, entitlements, and governance for external partners BYO Identity Provider (IdP) Strategy: Support SSO and federated identity models across client firms Cross-Platform Integration & Governance Ensure consistent application of platformcontrols across all product experiences Act as the central authority on platform administration and access models Drive standardization and reuse of platformcapabilities across teams & 3rd parties Product Delivery & Adoption Ownroadmap execution and outcomes Partner with client teams on rollout Track product KPI’s, including adoptionand client & business impact What You Bring 7–10+ years of experience in product management Experience delivering platformor shared servicecapabilities Strong understanding of: IAM (RBAC, entitlements, identityfederation) Platform design and extensibility models Enterprise SaaS administration patterns Deep customer empathyand ability to uncover complexoperational needs Proven ability to build strong relationships across product, engineering, and client teams Strong prioritization and decision-making grounded in data and outcomes Exceptional ability to communicate complex platform conceptsclearly to technicaland business audiences Experience in financial services or regulated environments is a strong asset Experience in commercial B2B SaaS platforms is a strongasset Why Join Us Own a mission-critical capability that powers a unique digitalecosystem in Canada Help digitally transform the independent wealth management industry Solve complex problems at the intersection of platform design,security, and clientexperience Who You Are? You are a technical product leader who thinks in systems, not features. You are energized by the complexities and far-reaching implications of platform-level product decisions, and thrive in operating across highly cross-functional, cross-team environments.

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