Senior Credit Control Analyst

About the Company A leading industrial manufacturing business is looking for a Senior Credit Control Analyst to join its finance team in Montreal, Quebec. About the Role This role will support the Credit Control function and provide day-to-day administrative support across Finance, Sales, Supply Chain, Customer Service and Management. Responsibilities • Evaluate customer credit hold status and make decisions to place or release holds • Complete customer credit reviews and recommend appropriate credit levels • Work with internal teams and field offices to resolve disputed charges • Review collection reports and monitor outstanding balances • Support collection of overdue payments • Work with cash applications and sales teams to resolve customer deductions • Provide administrative support to the Finance Manager • Review travel expense reports for accuracy and correct classification • Prepare and post journal entries • Coordinate new vendor setup and support shared services activity • Input vendor invoices, match invoices to checks and maintain vendor/customer files • Build relationships across Finance, Sales, Supply Chain, Marketing and Customer Service teams • Support internal customer satisfaction and strengthen customer relationships Qualifications • Diploma in Business or a related field, or equivalent experience • 3–4+ years of experience in administration, finance support, customer service or credit control Required Skills • Strong verbal and written communication skills • Excellent organisation and attention to detail • Confident working with internal and external stakeholders • Strong Microsoft Office skills, including Excel, Word, PowerPoint and Outlook • Ability to work under pressure and meet deadlines • Analytical, dependable and proactive approach • Strong judgement and problem-solving ability • Ability to work independently and as part of a team • Current/active driver’s licence Preferred Skills • Bachelor’s degree in Business or a related field • 6–10+ years of relevant administrative, finance or customer service experience • Experience working with Sales and Customer Service teams • Credit control, collections, accounts receivable or cash applications experience • Experience in a manufacturing or industrial environment

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