About this role
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Apply By: Wednesday, August 19, 2026 11:59 pm EDT
Case Management Administrative Assistant- Bilingual (English/French)
Job ID:
240109
Posting status:
Open
Organization:
Ministry of the Attorney General
Division:
Policy Division/Ontario Land Tribunal
City:
Toronto
Position(s) language:
Bilingual English/French
Job term:
1 Permanent
Job code:
08OAD - Office Administration 08
Salary:
$26.92 - $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you a team player with excellent organization, interpersonal and communication skills? Do you like to work in a fast paced, deadline driven environment to deliver results? Then consider applying for this role with the Ontario Land Tribunal (OLT).
What is OLT's commitment to employees?
The OLT is committed to taking action to support employee health and wellbeing, creating a more inclusive workplace that celebrates diversity, building anti-racism competencies and providing career planning support to help our employees reach their full potential.
About the job
In this position, you will:
• Process new appeals and applications received by the Tribunal, creating the physical and electronic file system and issuing acknowledgment letters to the case parties in accordance with the Tribunal's performance targets
• Process the collection of appeal and application fees
• Liaise with the Tribunal's Scheduling Coordinator and municipal contacts throughout the Province to secure venues for the Tribunal's various hearing events
• Provide administrative support services to the management team, including but not limited to the preparation of statistical and caseload information
• Provide various administrative and clerical support services to a team of Case Coordinator-Planners to ensure the accurate and timely management of every Tribunal file - delivery of files to the Tribunal's adjudicators and the issuance of Notices to the public in accordance with the Tribunal's performance standards
What you bring to the team
Mandatory requirements
• Typing to 50 wpm.
• You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.
Administrative Knowledge and Experience
You have:
• knowledge of office administration policies, procedures and practices
• experience providing effective and timely clerical and administrative support
• experienced in creating and maintaining electronic and manual filing systems
• experience in providing intake/file assessments and mail management responsibilities
• abilities in arithmetic to calculate and request accurate appeal/application fees
Organizational, Reasoning and Problem Solving Skills
You have:
• organizational and coordination skills
• experience in prioritizing a large volume of work in a fast paced environment with attention to detail and accuracy
• the ability to reason and problem solve to determine issues requiring immediate attention, to prioritize and organize work to meet conflicting deadlines
• the ability to reason and problem solve in arranging logistics for hearings and meetings and related requirements
Technical Knowledge
You have:
• the ability to acquire knowledge and understand local government structures as they relate to OLT's hearings and appeals processes
• the ability to interpret and apply relevant sections of the OLT's governing legislation (e.g. Planning Act, Development Charges Act, Ontario Heritage Act, Expropriations Act, etc)
• the ability to interpret and apply OLT's rules, processes and administrative protocols to accurately carry out administrative functions
Communication and Interpersonal Skills
You have:
• demonstrated oral communication skills to provide accurate, non-confidential information on the Tribunal's Rules, practices and processes and case specific information to various stakeholders, including Tribunal adjudicators in the provision of case management support
• the ability to compose routine correspondence, form letters, template notices, and conceptualization from general verbal and written instructions
• the ability to work effectively both independently and in a team environment, through effective communication and collaboration with team members
Computer Skills:
• You have demonstrated knowledge with office software applications such as word processing, case management/database, email and spreadsheet applications (e.g. Word, Outlook and Excel) to prepare correspondence, reports and presentations
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy
Additional information:
Apply by:
Wednesday, August 19, 2026 11:59 pm EDT
Position details:
• 1 Bilingual English/French Permanent, 655 Bay St, Toronto, Toronto Region, Criminal Record Check
Compensation group:
Ontario Public Service Employees Union
Work hours:
Schedule 3.7
Category:
Administrative and Support Services
Posted on:
Wednesday, August 5, 2026
Note:
• This ad is also available in French.
• About security checks:
A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
• T-AG-240109/26
How to apply:
• You must apply online.
• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
• Read the job description to make sure you understand this job.
• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
Strengthening Ontario, together