← Browse all jobs
DC

Installation & Field Operations Manager

Deslaurier Custom Cabinets
Ottawa, ONOn-site3 weeks ago
Apply Now →

About this role

About the role Deslaurier is looking for an experienced project and field leader to own the delivery of our cabinetry installations across the Ottawa market — on time, on budget, and to a standard that reflects a 45-year custom manufacturer. This is a management role first: you’ll run the schedule, lead the installers and subtrades, and be the accountable point of contact from the moment a project leaves the plant to final sign-off. It suits someone who has managed field operations in higher-end residential construction — custom or semi-custom home building, high-end renovation, or millwork/cabinetry installation — and who leads people and projects as confidently as they read a set of drawings. What you’ll own • Delivery of all installations in your market — schedule, quality, budget, and client satisfaction through to sign-off • Your installation crews and subcontractors — scheduling, workmanship standards, accountability, and development • Subtrade and installer sourcing: recruiting, vetting, and building a reliable bench of quality subs as volume grows • The client relationship on site — setting expectations, communicating proactively, and resolving issues before they escalate • Site readiness and field conditions — measuring, coordinating with builders and other trades, and catching problems before install day • Coordination back to the plant, design, and sales so what’s built matches what’s installed • Service and warranty resolution, and the feedback loop that reduces defects over time • Field KPIs — on-time-in-full, install quality, rework / cost of poor quality, and schedule adherence What you bring • 7+ years in field operations, project management, or site supervision in residential construction — higher-end custom or semi-custom builders, renovators, or cabinetry/millwork install • A proven track record managing people and subtrades, not just doing the work yourself — this is the core of the role • Strong project-management discipline: scheduling, budgets, sequencing, and juggling multiple jobs at once • The ability to read construction drawings and understand cabinetry, millwork, and field conditions (deep cabinet-making expertise is an asset, not a requirement) • Client-facing polish — the judgment and communication to represent Deslaurier to demanding, high-end homeowners and builders • A problem-solver who stays calm when a site throws a surprise • Valid driver’s licence, reliable vehicle, and willingness to travel to sites across the Ottawa region • Authorization to work in Canada Why Deslaurier For 45 years we’ve built custom cabinetry from our Ottawa facility — Canadian-owned, with a reputation earned through precision, craftsmanship, and continuous improvement. This role is central to protecting that reputation where it matters most: in the client’s home, on install day. You’ll have the backing of a proven product and a deep manufacturing team, and the mandate to maintain field operations that match the quality of what we make. How to apply • Send your resume to jchartrand@deslaurier.ca.
Want to see how well you match this job?
Get AI-scored for free →