Senior Manager - Global Customer Success Strategy

Join TELUS Health in a Senior Manager role focused on Global Customer Success in Toronto, Ontario. Drive innovative strategies and enhance performance across healthcare delivery systems. In this full-time position at TELUS Health, you will oversee strategic initiatives within the Global Customer Success Organization. Collaborating with various departments, you will manage transformation programs crucial for strengthening customer loyalty and relationships. Your expertise in risk management and executive engagement will be quintessential in achieving organizational goals. Key Responsibilities: • Synthesize team inputs for leadership reviews • Provide structure for high-priority strategy projects • Enhance sales processes for optimal efficiency • Track and manage at-risk customer initiatives • Lead risk governance and develop remediation plans Requirements: • Over 7 years of strategic management experience • Proven track record in multi-workstream project delivery • Excellent communication and executive presentation skills • Strong background in B2B sales and financial metrics • Relevant bachelor's degree required Drive impactful change in health services through customer strategy at TELUS Health in Toronto. #J-18808-Ljbffr

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