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Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan

Trillys Systems
Ottawa, ONOn-siteJun 26
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About this role

About the Opportunity Trillys Systems is assembling experienced professionals for a multi‑year Government of Canada initiative focused on IT project delivery, change management, business analysis, technical writing, and IT security risk management. This multi‑stream engagement is critical to enabling a scalable, secure, and business‑aligned technology environment. If you have experience supporting enterprise IT programs, leading organizational change, documenting complex systems, or managing IM/IT projects, this opportunity is an excellent fit. • Location: Ottawa, ON (On‑site) • Contract Duration: Multi‑year (up to 5 years) • Clearance: Eligibility to obtain Canadian Security Clearance • Experience Level: Senior or Intermediate Available Streams Stream 1 — Technical Writer What You’ll Do • Develop, write, edit, and manage documentation (policies, SOPs, manuals, job aids, training materials) • Produce documentation using Microsoft Office (Word, Excel, Visio, PowerPoint) and corporate wiki tools (SharePoint, Confluence) • Review and improve documentation formats and layouts • Validate documentation for clarity, brevity, and relevance • Collaborate with SMEs to gather and verify requirements • Conduct client meetings to collect information • Manage document lifecycle and version control You’re a Fit If You Have Senior Level • Degree/diploma or 10+ years progressive IT experience • 10+ years understanding IT infrastructure terminology (LAN/WAN, servers, telephony) • 10+ years producing Word, Excel, and Visio Pro documents • 10+ years producing and reviewing technical documents • 10+ years creating online help systems or training packages • 10+ years understanding software development practices and lifecycle • 10+ years knowledge of ITSG‑33 or equivalent standards Intermediate Level • Degree/diploma or 5+ years progressive IT experience • 5+ years understanding IT infrastructure terminology • 5+ years producing Word, Excel, and Visio Pro documents • 5+ years producing and reviewing technical documents • 5+ years creating online help systems or training packages • 5+ years understanding software development practices • 5+ years knowledge of ITSG‑33 or equivalent standards Stream 2 — Change Management Specialist What You’ll Do • Identify resistance to change and develop mitigation strategies • Create change management plans for major initiatives • Develop detailed work plans for change implementation • Establish metrics for adoption, utilization, and proficiency • Conduct change impact assessments • Identify deviations from change standards and recommend corrective actions • Collaborate with HR, training, and communications teams • Develop change management and communications strategies • Deliver training, demonstrations, and knowledge transfer • Maintain project artifacts per departmental and TB policy You’re a Fit If You Have Senior Level • Degree/diploma or 10+ years progressive IT experience • Internationally recognized change management accreditation • 10+ years developing transition plans • 10+ years identifying resistance to change • 10+ years developing counter‑resistance strategies • 10+ years conducting change impact assessments • 10+ years creating change management plans • 10+ years developing change management and communications strategies • 10+ years documenting processes and roles • 10+ years establishing stakeholder and communications plans • 10+ years developing change management tools and delivering training Stream 3 — Project Managers Roles Available • Project Executive (Senior ×2) • Project Manager (Senior ×6) • Project Scheduler Specialist (Senior ×1) • PM Release Management Specialist (Senior ×1) • Agile Coach / Scrum Master (Senior ×1) • Human‑Centred Design Specialist (Senior ×1) What You’ll Do • Develop PMO charter, support structures, and implementation plan • Define and document project management artifacts (charters, plans, stakeholder plans) • Implement and monitor PMO operations • Coach and mentor PMO staff in PMI processes and departmental methodologies • Develop results‑based management frameworks and KPIs • Support strategic and business planning • Develop control, reporting, and change control processes • Develop risk and issue management processes • Establish quality control processes • Monitor project performance • Provide knowledge transfer and training • Maintain project artifacts per TB and departmental policy You’re a Fit If You Have Senior Level • Degree/diploma in PM, Commerce, CS, Engineering, IM/IT, MBA, or 10+ years progressive IT experience • PMP certification • 10+ years as Senior PM or Project Executive • 10+ years developing project artifacts (charters, plans, schedules, dashboards) • 10+ years advising senior management • 10+ years leading risk management for IM/IT projects • 10+ years establishing stakeholder and communications plans • 10+ years developing change management tools and training Stream 4 — Business Analyst What You’ll Do • Assess current business processes and performance • Review and update documentation (roadmaps, business plans, process maps, presentations) • Identify opportunities for improvement and streamlining • Conduct surveys and analyze results • Capture tactical and strategic business goals • Conduct interviews, workshops, and design thinking sessions • Draft KPIs • Provide analysis, recommendations, and presentations • Improve strategic, core, and support processes You’re a Fit If You Have Senior Level • Degree/diploma or 10+ years progressive IT experience • 10+ years as Senior Business Analyst/Consultant • 10+ years leading organizational reviews and redesigns • 10+ years developing strategic plans and roadmaps • 10+ years developing innovative solutions and best practices • 10+ years preparing executive‑level presentations Stream 5 — Business Process Re‑Engineering Analyst What You’ll Do • Review existing business processes and identify streamlining opportunities • Recommend future‑state processes • Work with project, business, and IT leads • Provide expert advice on requirements, data flows, and process design • Deliver training and knowledge transfer • Maintain project artifacts per departmental and TB policy • Develop process improvement metrics You’re a Fit If You Have Senior Level • Degree/diploma or 10+ years progressive IT experience • BPM, CBAP, PMI‑PBA, or CCBA certification • 10+ years providing BPR advice to senior management • Experience using iGrafx, Visio, or equivalent tools Stream 6 — IT Security Risk Management Roles Available • IT Security Risk Assessment Specialist • Senior Security Advisor What You’ll Do • Perform IT security risk analysis and assessments using ITSG policies • Provide IT security guidance, governance, and risk management support You’re a Fit If You Have Senior Level • Degree/diploma or 10+ years progressive IT security/cybersecurity experience • One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc. • 5+ years applying ITSG policies in GoC • 5+ years providing IT security risk management advice (cloud and on‑prem) Intermediate Level • Degree/diploma or 7+ years progressive IT security/cybersecurity experience • One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc. • 3+ years applying ITSG policies in GoC • 3+ years providing IT security risk management advice (cloud and on‑prem) Why Join This Engagement • Work on high‑impact modernization and transformation initiatives • Opportunities across multiple IT project delivery specializations • Long‑term stability • Collaborative, multidisciplinary teams • Ability to influence enterprise‑wide processes, governance, and delivery frameworks WEB: https://trillys.com/home/category/careers/ Job Types: Full-time, Fixed term contract Pay: $600.00-$1,200.00 per day Education: • DCS / DEC (preferred) Experience: • Microsoft Office: 5 years (preferred) • IT project management: 5 years (preferred) • Cybersecurity: 5 years (preferred) Licence/Certification: • CISSP-ISSAP (preferred) • CISM (preferred) • CRISC (preferred) • CCSP (preferred) • CEH (preferred) Location: • Ottawa, ON K1G 4G5 (required) Work Location: In person
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