Raisin Software Engineer in Support Role

Join Raisin as a Software Engineer in a Support role, resolving technical issues for nonprofits. Focus on .NET and Angular systems while making a social impact. As a Software Engineer in Support at Raisin, you will play a key role in addressing complex technical problems faced by our nonprofit clients. Your primary responsibility will be to troubleshoot hard-to-reproduce issues, bridging the gap between our Support team and Engineering. You'll dive deeply into our evolving codebase to derive solutions that enhance our platform's performance. Key Responsibilities: • Act as technical escalation point for customer issues • Conduct thorough investigations across the software stack • Learn and document the codebase thoroughly • Implement solutions or workarounds for complex defects • Collaborate with Support team for knowledge sharing Requirements: • Minimum 3 years in Support Engineering roles • Expertise in .NET (C#) and relational databases • Familiarity with Angular or similar front-end frameworks • Strong detective skills for troubleshooting • Excellent communication with both technical and non-technical users Impact lives by resolving challenges in nonprofit fundraising technology as a member of Raisin's team. #J-18808-Ljbffr

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