About this role
CFMWS – WHERE PURPOSE MEETS PASSION!
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.
As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.
THE ROLE
The Administrative Assistant – Soldier On organizes, administers and assists with the delivery of the Soldier On program and assist Soldier On staff with organizing travel and event such as accommodation and travel arrangements, processing travel claims, booking rental vehicles and other travel or event related matters.
The incumbent provides administrative support to Soldier On including inputting data into the database, verification of eligibility, preparing supporting documentation, mailing, and calendar maintenance and monitors the Soldier On positional mailbox; responds to queries where possible and/or re-direct to appropriate Soldier On staff. The incumbent verifies, obtains proper approval, forward invoices/financial documents to accounting for processing and file accordingly.
QUALIFICATIONS NEEDED
Education, Certifications and Licenses
High School diploma AND several years of experience in office administration or in a related field
Experience
In office administration
In proofreading and editing
In data entry, data manipulation, record-keeping and retrieval techniques
In maintaining filing systems
In invoice processing
In drafting correspondence and reports
In making travel arrangements and processing travel claims
In organizing meetings, events and conferences
In designing, updating and maintaining electronic reporting forms
In minute taking and transcribing notes
In conducting research
Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
LANGUAGE REQUIREMENTS
Bilingual (English and French) Essential
Reading: Advanced
Writing: Functional
Oral: Advanced
BENEFITS AVAILABLE
Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts through CF One Member Appreciation.
Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits
OTHER INFORMATION
This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.
START DATE
27 July 2026
INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Job Reference: CFMWS18560