TELUS Health Customer Success Management Role

Become a key player at TELUS Health in the Customer Success Management role. Transform how clients engage with wellness solutions for enhanced employee performance. At TELUS Health, you will be tasked with nurturing lasting partnerships while guiding clients through our comprehensive health solutions. Your goal is to become a trusted advisor who helps organizations maximize the TH1 platform’s value. This is an opportunity for someone with 5+ years in a customer-facing role to implement impactful strategies and optimize user experience. Key Responsibilities: • Cultivate long-term loyalty through trusted advisor relationships • Run business reviews and formulate strategic plans • Encourage user adoption of TELUS Health wellness solutions • Organize workshops to maximize investment value • Actively gather client feedback for service enhancements Requirements: • 5+ years in account management or customer relationship roles • Knowledge of wellness solutions and HR technology • Proven ability to drive client engagement and retention • Strong communication skills to influence at senior levels • Analytical mindset for evaluating client success Leverage your expertise in driving client success to make a difference at TELUS Health.

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