About this role
Transform rail tourism with Armstrong Collective as a CRM Product Manager in Vancouver. Lead innovative solutions to enhance guest engagement and improve business processes across the organization.
This hybrid position calls for a Digital Product Manager passionate about CRM and customer-focused product strategies. You will drive the product lifecycle, from defining goals with senior leaders to implementing feedback from guests to refine solutions. Collaboration with cross-functional teams will be key to achieving objectives.
Key Responsibilities:
• Shape product vision and strategy aligned with market needs
• Engage with guests to integrate feedback in product design
• Build strong partnerships with diverse internal teams
• Conduct research to inform product development
• Oversee product lifecycle management from ideation to launch
Requirements:
• Bachelor’s degree in a relevant field; advanced degree is a plus
• At least 5 years in product management or similar roles
• Expertise in CRM development and delivery
• Experience with agile methodologies, including JIRA
• Excellent strategic thinking and problem-solving skills
Join Armstrong Collective to drive innovation and create exceptional customer experiences.
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