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[Hiring] Customer Success Trainees @Recruit CRM

Recruit CRM
RemoteRemoteMay 25
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About this role

Role Description We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as an Associate – Customer Success upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions. No. of positions - 04 Location: Remote What You Will Do: • Speak with Spanish & English-speaking Customers. • Handle client queries via text and video calls. • Understand and convey customer needs to the team. • Solve user challenges, providing solutions or workarounds. • Uphold communication guidelines and procedures. • Build and nurture client relationships. • Continuously strive for exceptional service delivery. Qualifications • Applications exclusively from freshers who will be completing their graduation/post graduation in 2025/2026. • Irrespective of their specialization. • Passionate about data-driven insights. • Eager to learn and adapt. • Ready to take on challenges with a proactive and innovative mindset. Requirements • Traineeship Program: (6 months): USD 540 /month working 42.5 hours per week. • Post-Training (Full-Time) Annual Salary: USD 12,000 (Base Salary) + USD 2,400 (Performance Variable) working 42.5 hours per week. Benefits • Fully remote (You can work from anywhere). • Sponsored Learning and Development Program. • Annual company-wide International retreats in 5-star resorts/hotels. • Opportunity to work with our clients who are all business owners across the Americas. • After one year of being an employee, you're eligible for our ARR-Linked Performance Bonus, announced every January 1st. Inclusion and bonus amounts are subject to management discretion. Selection Process • HR Round. • Assignment Round. • General Skill-Based Test. • Manager’s Interview. • Functional Head Interview. • Final Interview.
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