About this role
We are looking for an experienced Manager of Product Ownership to bring consistency, operational excellence, and execution discipline to our product organization.
Our software supports the full operational lifecycle of premier private member clubs - from dining, events, and activity bookings to finance, reservations, websites, and mobile experiences.
While each product serves distinct workflows and audiences, delivery quality and operational integrity must be consistent across the ecosystem.
The Manager of Product Ownership maintains direct oversight of our Product Owners, ensuring that priorities are translated into clear, actionable work, backlogs are execution‑ready, and releases meet a consistent bar for quality, readiness, and adoption.
You will play a central role in professionalizing how Product Ownership operates, raising expectations, and supporting Product Owners through change while maintaining delivery momentum.
A key competency of this role will be to embrace our AI‑Driven Development Lifecycle (AI‑DLC) to transform how we build software.
Product Managers and Product Owners play a central role by using AI tools to rapidly develop insights, shape requirements, then collaborate closely with Engineering to bring innovative solutions to market with greater speed and precision.
If you are energized by building strong operating foundations, coaching Product Owners, and creating clarity where complexity exists, this role offers the opportunity to shape how product delivery happens across the organization.
Lead and manage the Product Owner team, providing direct coaching, guidance, and performance oversight
Set clear expectations for Product Owner excellence across backlog ownership, workflow integrity, delivery coordination, and release readiness
Ensure Product Owners consistently translate product priorities into clear, execution‑ready user stories and acceptance criteria
Serve as the escalation point for delivery clarity issues, prioritization conflicts, and workflow breakdowns
Backlog Quality & Delivery Readiness
Ensure backlogs reflect true business priorities and are prepared to support predictable sprint planning and delivery
Ensure Product Owners are capturing real‑world workflows accurately and translating them into actionable requirements
Validate that edge cases, dependencies, configuration impacts, and integration considerations are identified early
Maintain high standards for requirement clarity to reduce delivery risk and rework
Ensure Product Owners are effectively supporting delivery teams by clarifying scope, removing blockers, and maintaining shared understanding
Improve communication rhythms between Product Owners, Engineering, QA, and Operations
Reinforce accountability for progress visibility, risk communication, and change management during delivery
Ensure Product Owners validate delivered functionality prior to release and coordinate documentation and internal readiness activities
Oversee post‑release issue tracking, feedback loops, and follow‑up actions to protect delivery quality
Promote a consistent release and adoption experience for internal teams and customers
Change Leadership & Continuous Improvement
Encourage adaptability within the Product Owner team, supporting transitions to new ways of working
Lead from the front by modelling strong Product Owner behaviors and expectations
7+ years of experience in product, delivery, or product ownership roles, with experience directly managing Product Owners
~ Deep understanding of Product Owner responsibilities including backlog ownership, requirement quality, and release readiness
~ Experience in complex, workflow‑driven software environments; Business Unit:
More About Jonas Software:
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few.
Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of 'Software for Life.' We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries.
Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world.
We're a 100% owned subsidiary of Constellation Software Inc.,