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Scotiabank
Ottawa, CanadaOn-site4 days ago
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About this role

: 263073 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Under the directions of the Senior Manager, The Event Studio, the Event Support Specialist is accountable for ensuring effective participant engagement, from invitation strategy through to post-event follow-up of both internal and client facing events. These events are highly visible and involve clients, business partners as well as senior-level executives. The ideal candidate is bilingual in English and French, detail-oriented and highly organized with strong communication skills and the ability to collaborate across teams. This role is available at any MD location in Canada Is this role right for you? In this role, you will: Event Invitation & Registration Management • Partner with regional teams and event team peers to develop and execute targeted invitation strategies for events • Build and manage registration campaigns using marketing automation tools (e.g., Marketo) and internal CRM systems • Create and manage participant lists, ensuring data accuracy and proper segmentation • Draft and refine invitation copy in both English and French to maximize engagement and attendance Stakeholder Collaboration • Work closely with regional stakeholders to align invitation strategies with business objectives • Provide guidance and best practices on event registration processes and tools • Act as a key point of contact for registration-related inquiries Tracking & Reporting • Monitor registration trends and attendance metrics, providing regular updates to stakeholders • Support post-event reporting, including attendance analysis and lead tracking • Collaborate with business development teams to ensure proper follow-up on event-generated leads Event Logistics Support • Assist with on-site or pre-event logistics as needed (e.g., printing name badges, preparing registration materials) • Coordinate procurement of client gifts or event materials in line with company guidelines, as required Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have: • Bilingual proficiency in English and French (written and verbal) • Strong communication and interpersonal skills • High attention to detail and strong organizational abilities • Experience with CRM systems and marketing automation tools (e.g., Marketo) is an asset • Ability to manage multiple projects and deadlines in a fast-paced environment • Team-oriented mindset with a proactive and solution-focused approach • Degree in Hospitality, Event Management, Event Marketing or related field. • Solid written communication skills • Strong technical proficiency in MS Office 365, Marketo, event management software is an asset. • Strong client focus, interpersonal skills and ability to work and problem solve under pressure with multiple timelines and priority clients are a major requirement for success Proven initiative and follow-through. • Flexibility to work evenings and weekends when required. What's in it for you? The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers. Your career matters! You will have access to career development and progression opportunities. An inclusive working environment that encourages creativity, curiosity, and celebrates success! You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits** such as Performance Bonus, Employee Share Ownership Program, Pension Plan Matching, Banking Benefits, and Health Benefits from day one! You will relish work-life balance, team events, and opportunities to participate in the community.
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