Strategic Account Executive (Customer Sales)

• We are currently seeking a new Account Executive to join our Strategic Customer Sales team • Our Strategic Account Executive in Customer Sales team is committed to empowering legal professionals by helping them maximize the value of Clio’s powerful, all-in-one product ecosystem • As an Account Executive, you’ll serve as a strategic advisor to our existing customers, guiding them toward greater efficiency and elevated client service • You’ll drive growth through thoughtful upselling and cross-selling across our full suite of solutions—including our core platforms and our cutting-edge AI offering, Clio Duo • Your role will involve proactively uncovering customer needs, showcasing the distinct advantages of our integrated technology, and delivering tailored solutions to address their most complex challenges • You’ll be upselling and cross-selling Clio’s full suite of solutions • Converting qualified opportunities using telephone, email and product demonstrations • Using Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks and Calendar • Paying close attention to key metrics, including number of qualified leads and conversion rate at various stages of the funnel through paid accounts • Working with Support, Account Managers, SDRs/BDRs, Customer Success Managers and Sales Engineers in order to provide solutions to our customers • Forecasting, negotiation and deal closures • Developing business cases for customers • Hunting and prospecting into existing customer accounts Benefits • Specialized learning and development programs and access to an in-house performance coach • Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor • Access to pay transparency on all of our global roles • Company equity for applicable employees • RRSP-matching in Canada, 401k in the US, and pension plans in Ireland • Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote • Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements) • Parental leave options for birthing and non-birthing parents • A $500 contribution to your child’s RESP • Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program • Virtual and In-person Wellness Programs to support mental and physical health • Paid time for volunteering through our Clio Gives program • $2000 annual counseling benefit for CAD Clions

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