Clinic and Operations Manager

Job Overview As our Clinic and Operations Manager, you'll be a founding member of our operations team, responsible for the day-to-day running of the clinic and helping shape how we hire, schedule, order, and manage the clinic long-term. This is a hands-on role suited to someone who enjoys building processes, solving problems in real-time, and keeping a busy clinic running smoothly. Responsibilities & Duties • Lead recruitment, onboarding, and day-to-day HR support for clinical and administrative staff • Build and manage staff scheduling to ensure appropriate coverage across all clinic functions • Oversee inventory management, including ordering, tracking, and vendor coordination for medical and office supplies • Manage general clinic operations, including facilities, vendor relationships, and day-to-day troubleshooting • Support the development of clinic policies, procedures, and workflows as we build out operations • Assist with CPSA accreditation, business arrangement setup, and full clinic build-out in line with Alberta regulatory requirements • Act as a key point of contact for staff and patients on operational matters • Collaborate with clinic leadership on process improvement and growth planning Qualifications • Experience in a clinic management, medical office management, or healthcare operations role • Strong organizational skills and comfort managing multiple priorities in a fast-paced evolving environment • Experience with hiring, scheduling, and inventory management • Familiarity with EMR systems, medical billing, and insurance processes • Excellent communication skills and a collaborative, solutions-oriented approach • Comfort working in a startup-like environment where processes are still being built Bonus Qualifications • Spanish language proficiency • Experience with MedAccess Work Location: 5707 Macleod Trail SW, Calgary AB T2H 0J7 Work Location: In person

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